Professional Soft Collection 1.02/Professional Soft Collection 1.02.iso/bonusrus.os2/faxworks/fx001.hlp

OS/2 Help File | 1995-05-22 | 120KB | 3,496 lines

ΓòÉΓòÉΓòÉ 1. Fax Introduction ΓòÉΓòÉΓòÉ

 This fax software allows you to create, send, receive and edit fax documents
 using a computer and fax hardware.

 Complete on-line documentation is available.  Press Ctrl-C for the Table of
 Contents or F11 (Alt-F1) for the Index.  Highlight a menu or command and press
 F1 for help on that menu or command.

 Double-click on highlighted text for more details:

 o Product Description
 o Toolbar Features
 o Pop-up Menu Features
 o OS/2 Workplace Shell Features
 o Program Keys and Commands
 o Fax Status Window
 o Fax Printer Driver
 o Log Status Codes
 o Problems and Errors


ΓòÉΓòÉΓòÉ 1.1. Product Description ΓòÉΓòÉΓòÉ

This product provides a complete, "paperless" solution for dealing with fax
documents on OS/2.

It allows you to easily send, receive, view, print and log your fax activity.

It exploits the full power of OS/2 and the Workplace Shell to provide graphical
"What You See Is What You Get" paste up and editing of fax documents,
integrated hypertext help, and a fax printer driver for printing and sending
fax documents from your other programs.

It even supports your OS/2 fonts for text operations so you can type directly
onto a fax!

When you receive a fax, you can read it, underline key words with your "pen",
draw a line to point to an interesting section, add a comment in the margin,
attach another memo or figure, add a cover page, fax the modified document to a
colleague, file a copy for future reference, and if really necessary, send a
copy to the printer.

See the User's Guide to learn about all the features, and use the on-line help
information when you need details about a command.


ΓòÉΓòÉΓòÉ 2. Fax Workplace Shell Features ΓòÉΓòÉΓòÉ

All the popular user interface features of the OS/2 Workplace Shell are
supported.

Drag-and-drop printing - If you use an OS/2 application that supports printing
of its document file objects by dropping them on printer objects, then you can
drop them on the FxPrint printer object to create and send a fax.

Drag-and-drop editing - Sign your document or paste an image by dropping a
bitmap or PCX image file on the fax page, or paste text by dropping a text file
on the fax page.

Drag-and-drop fax file objects - You can double-click on the fax file objects
to view the fax, or drop the fax file object on various places to do useful
things:

 o on any printer object to print the fax,

 o on the fax program object or into the empty fax workspace to view the fax,

 o on the fax document that you are currently viewing to append the fax,

 o on the Send toolbar button to send the fax,

 o on the Print toolbar button to print the fax,

 o on any of the View or Orientation toolbar buttons to view the fax in that
   size or orientation, or

 o on the Log toolbar button to add a copy of the fax to the fax log for later
   viewing or sending.

 Resizable windows - Drag the borders of the program, log and phone book
 windows to suite your preferences, and the program will remember the sizes.

 Fonts of your choice - Change the program's fonts by dragging a font from the
 OS/2 Font Palette and dropping it in the log, in the phone book, on the
 message line, or on the status window.  Or drop the font on the fax page that
 you are viewing to select that font for fax editing.


ΓòÉΓòÉΓòÉ 3. Fax Pop-up Menu Features ΓòÉΓòÉΓòÉ

Pop-up menus are used extensively in the fax program.  They provide a fast way
of accessing commands for a particular situation.

A right-click of the mouse (mouse button 2) will display the pop-up menu.  The
contents of the pop-up menu will vary based on what the mouse is on when you
press the mouse button.

For example, you get a different pop-up menu if you right-click on a fax page
(a page editing menu) than you do if you right-click in the program workspace
outside of a fax page (a fax document menu).

If you change editing tools, the pop-up menu will also change.

Pop-up menus are also used in the log and phone book windows.

If you start using pop-up menus, you will soon find that they are the fastest
way to work.


ΓòÉΓòÉΓòÉ 4. Fax Keys and Commands ΓòÉΓòÉΓòÉ

The fax window is OS/2 window that can be minimized, maximized to use the full
screen, or sized like other OS/2 windows.

When you start the program, the program's workspace is empty.  The Fax New
command creates a new fax document in the workspace.  The Fax Open log and Fax
Open file commands can load existing fax documents into the workspace.

Double-click on a choice for information:

 o Turning Pages/Scrolling
 o Keys
 o Fax Menu
 o Edit Menu
 o View Menu
 o Utilities Menu
 o Help Menu


ΓòÉΓòÉΓòÉ 4.1. Turning Pages & Scrolling ΓòÉΓòÉΓòÉ

A fax document is a set of one or more pages.  One page is displayed at a time.

Scroll bars (or cursor keys) are used to view the current page.  The page stack
area or the PgDn/PgUp keys are used to turn pages.

The next page stack is the pile of page edges under your current page.  When
you turn a page, a previous page stack appears to the left of the next page
stack, showing the edges of the pages that have been turned.

To turn the page, click the left mouse button on the next page stack or press
the PgDn key.  To turn back to the previous page, click the left mouse button
on the previous page stack or press the PgUp key.

You can use the Home and End keys on the keypad to go to the first and last
pages in the document, respectively.  To jump directly to a specified page, use
the View Go to page command.

A blank page, indicated by the dashed page edge, is always available at the end
of the fax document in case you want to append something to the document.  When
on the last page of the fax document, double-click on the next page stack or
press Ctrl+PgDn to append a blank page.

See the Keys section for a summary of keypad commands for turning pages and
scrolling.


ΓòÉΓòÉΓòÉ 4.2. Keys ΓòÉΓòÉΓòÉ

Accelerator keys are provided for some commonly-used commands:

 F1        Context-sensitive help
 F2        Fax Open log
 F3        Fax New
 F4        Fax Send
 F5        View Refresh to other display
 F6        Fax Route (LAN)
 F7        Fax Open next
 F8        Fax Open previous
 F9        Fax Open received

 The keypad can be used to scroll the fax window and turn the pages of the fax
 document:

 Down          Scroll page down
 Ctrl+Down     Scroll down one window
 Up            Scroll page up
 Ctrl+Up       Scroll up one window
 Right         Scroll page right
 Ctrl+Right    Scroll right one window
 Left          Scroll page left
 Ctrl+Left     Scroll left one window
 PgDn          Go to top of next page
 PgUp          Go to top of previous page
 Home          Go to top of first page
 End           Go to top of last page
 Ctrl+End      Same as Ctrl+PgDn
 Ctrl+PgDn     When on last page, append a blank page to the end of the
               document


ΓòÉΓòÉΓòÉ 4.3. Fax Menu ΓòÉΓòÉΓòÉ

The Fax menu contains commands for managing fax documents, including the fax
log (displayed by the Fax Open log command) which tracks all fax activity.

 Open log        displays the fax log
 Open previous   displays the previous fax from log
 Open next       displays the next fax from log
 Open received   displays the next received fax
 New             creates new fax document
 Close           closes the fax document
 Save            saves fax modifications
 Revert          discards modifications
 Delete          deletes current fax
 Open file       reads fax document from a file
 Save file       writes fax document to a file
 Send            sends current fax document
 Receive         sets receive mode
 Hold            toggles hold mode
 Print           prints current fax document
 Printer setup   selects/configures printer
 Exit            terminates the program


ΓòÉΓòÉΓòÉ 4.3.1. Open log ΓòÉΓòÉΓòÉ

Fax Open log displays the fax log, through which you access fax documents that
you have received, sent or edited.

Note:   If the Monitor type field on the Program page of the Settings notebook
is set to Color, the lines in the log are color-coded.  If you don't have a
color monitor, or if you don't want colored lines in your fax log, set your
Monitor type to Monochrome.

Features of the log include:

 Fonts     Change the log's font by dragging a font from the OS/2 Font Palette.
 Size      Set the size and position of the log window by dragging with your
           mouse.
 Search    Press a letter to cycle through Names which start with that letter,
           or drag the scrollbar thumb.
 Extended selection Left click to select one item, click and drag to select a
           range, or Ctrl-Click to select additional entries or deselect an
           entry.

 The right mouse button provides a pop-up menu of commands for your selected
 items:

 Open      Displays the selected fax document. You can also double-click on a
           line to open the fax document.
 Print     Prints the log entry.
 Resend    Sends the selected fax document again, allowing you to correct the
           phone number and specify a date and time for sending if desired.
 Delete    Deletes the log entry and, if no other log entry shares the
           associated fax document, the fax document itself.
 Edit log  Displays information about the selected fax document and lets you
           edit notes and reschedule Spool items.
 Clean     Removes informational log entries (see below).
 Close     Closes the log display.  Esc key also cancels.

 The Open and Edit log commands only work when a single log entry is selected,
 but you can select multiple log entries for Resend, Delete and Print
 operations.

 The Clean command removes log entries which probably aren't necessary anymore,
 making it easier to identify fax documents which may require your attention.
 For example, it may take several attempts to send a fax document, but you
 usually care only about the final status.  This selection deletes failing
 attempts which were retried but keeps the final result, so you can easily see
 whether or not the fax was successfully delivered.  Log entries that don't
 have any fax document or cover sheet data, such as errors from "wrong number"
 calls to your line when in receive mode, are also deleted.  Log entries are
 created for any "dangling" fax documents that are not associated with a log
 entry.  See the Utilities Maintain log command for additional tools for
 manipulating the log.

 The Name field in a log entry provides information to help you identify the
 fax document, and you can enter additional Notes using the Edit log command.
 For a fax document that you send, the Name field will contain the name and
 company of the recipient.  For a fax document that you receive, the Name field
 may initially show the fax id (remote id) of the sender's fax machine (if one
 was provided), but you can use the Edit log command to enter the actual name
 and company information.  If the fax id is known from a prior log entry, the
 name and company is automatically copied from the last matching log entry.

 See the Status Codes section for complete status code information.  Some
 common status codes:

 Sent      Successfully sent.

 Rcvd      Successfully received, not yet displayed/read.  Open the fax
           document to read it.

 Read      Received, and previously displayed/read.

 Edit      Fax document created or modified but not yet sent.  Open the
           document to edit or send it.

 Print     Like Edit, but created by the fax printer driver.

 Spool     Scheduled for sending.

 Send      Sending now.

 Busy      Line was busy.

 NoAnsr    No answer.

 NoCarr    Answered, but no fax carrier (or carrier dropped during the call).
           Is it a fax machine?

 NoDial    No dial tone.  Is the phone line attached?

 Hangup    Remote machine hung up unexpectedly.

 See the Status Codes section for additional information and a complete list of
 codes sorted alphabetically.


ΓòÉΓòÉΓòÉ 4.3.1.1. Edit Log Dialog ΓòÉΓòÉΓòÉ

The Edit log dialog explains the status of the selected log entry, shows
additional information about the log entry and allows you to edit some of the
information.

For log entries that are spooled for sending at a future date or time, you can
edit the date and time fields to reschedule transmission.

Cover sheet and page header information is displayed for documents that you
send.  Cover sheets and page headers are dynamically generated and are not
stored as part of the fax document.  This allows you to broadcast a document to
many people, each of whom can receive a personally-addressed cover sheet, while
only requiring a single copy of the document on your disk.

If the remote fax machine provided a fax id during sending or receiving, this
string is displayed in the Fax id field.

For received fax documents, the Name field may initially contain the fax id,
but you can edit the Name and Company fields to identify the sender.  If the
fax id is known from a prior log entry, the name and company is automatically
copied from the last matching log entry, but you can edit them if necessary.


ΓòÉΓòÉΓòÉ 4.3.1.2. Resend Dialog ΓòÉΓòÉΓòÉ

The Resend command on the log's pop-up menu displays the Open Resend dialog
box, allowing you to send the selected fax document again.

The recipient's Name and Company are displayed for your information.

The Fax number can be edited, allowing you to correct the phone number if
necessary.

If desired, you can also specify a future date and time for sending as
described in the scheduled sending section.

Note:   You can use dial macros and alpha strings in fax phone numbers.  Macros
are assigned on the Macros page of the Settings notebook and allow you to use
simple code names in place of complex dialing sequences for things like long
distance access codes or calling card numbers.  If a phone number includes a
double-quoted string (like 555-"HELP"), the letters are converted to their
telephone keypad numbers for dialing.


ΓòÉΓòÉΓòÉ 4.3.2. Open previous ΓòÉΓòÉΓòÉ

Fax Open previous displays the previous fax document from the fax log.

Once you have viewed a document from the log, you can use this command to view
the previous document from the log without needing to return to the fax log.


ΓòÉΓòÉΓòÉ 4.3.3. Open next ΓòÉΓòÉΓòÉ

Fax Open next displays the next fax document from the fax log.

Once you have viewed a document from the log, you can use this command to view
the next document from the log without needing to return to the fax log.


ΓòÉΓòÉΓòÉ 4.3.4. Open received ΓòÉΓòÉΓòÉ

Fax Open received displays the next fax document from the fax log that has been
received but not yet viewed.

This is a fast and convenient way of reading your received fax documents.

Once you've looked at a received fax, its status is changed to Read.  It stays
in the log until you delete it, so you can read it again by double-clicking on
it's log entry.


ΓòÉΓòÉΓòÉ 4.3.5. New ΓòÉΓòÉΓòÉ

Fax New displays a dialog box for creating new fax documents.  The F3 function
key is a shortcut for this command.

The Length radio buttons and field allow you to specify the default page size
for new fax documents and for blank fax pages that you insert using the Edit
Insert page(s) and Edit Append page(s) commands.  Page lengths from 1" to 25"
are allowed.

The Resolution radio buttons allow you to specify the fax resolution for the
fax document: Normal for 200 x 100 dpi, Fine for 200 x 200 dpi.  Using Fine
resolution will produce better-looking fax documents, especially for documents
that contain images, but fine-resolution documents are about twice as large as
normal-resolution documents and will therefore use more memory to create, more
disk space to store, and more telephone time to transmit.

The Set button changes the default values without creating a new fax document
(so that, for example, you can insert or append a short page for a note).

The Create button both changes the defaults and creates a new fax document
consisting of a blank page of the specified length and resolution.


ΓòÉΓòÉΓòÉ 4.3.6. Close ΓòÉΓòÉΓòÉ

Fax Close closes the fax document.

If the document is modified, a dialog box asks you whether the changes should
be discarded or saved in the fax log as an Edit fax document (unless it is an
Edit or Print fax document that you opened and modified, in which case changes
are automatically saved as a revised Edit fax document).

Closing the fax document releases the memory that is needed to display and edit
the fax document, and since fax documents are quite large, this is a good thing
to do when you aren't viewing or editing the fax document.

If you are using the program to receive fax documents in background, you can
close the fax document to minimize the program's memory usage.


ΓòÉΓòÉΓòÉ 4.3.7. Save ΓòÉΓòÉΓòÉ

Fax Save saves the current fax modifications to disk, creating an Edit entry in
the fax log for the fax document if necessary.

This is used primarily to provide a checkpoint during editing that can be used
by the Fax Revert command to undo mistakes.

Since fax documents are managed using the fax log, you do not need to specify a
file name to save the fax document.


ΓòÉΓòÉΓòÉ 4.3.8. Revert ΓòÉΓòÉΓòÉ

Fax Revert discards the current fax modifications and displays the fax document
version that was last saved to disk, perhaps by the Fax Save command.

Used to undo editing changes.


ΓòÉΓòÉΓòÉ 4.3.9. Delete ΓòÉΓòÉΓòÉ

Fax Delete deletes the current fax document and all log entries that reference
it.  The current fax document is whatever document is currently displayed in
the window.

Note:   This is much more powerful than the Delete command on the log's pop-up
menu, which deletes the selected log entry, but doesn't delete other log
entries and deletes the fax document file only if no other log entries
reference that fax document.


ΓòÉΓòÉΓòÉ 4.3.10. Open file ΓòÉΓòÉΓòÉ

Fax Open file reads a TIFF Class F file or DCX/PCX file and displays it as the
current fax document.

This is usually used when you want to view or manipulate a fax document that
you previously wrote to a named disk file using the Fax Save file command.


ΓòÉΓòÉΓòÉ 4.3.11. Save file ΓòÉΓòÉΓòÉ

Fax Save file writes a copy of the current fax document to a file in TIFF Class
F or DCX format.  The current fax document is whatever document is currently
displayed in the window.

This is usually used when you want to store a copy of a fax document in your
own named file rather than having the fax software manage the fax documents
through its fax log.

If you have the Optical Character Recognition (OCR) option, you can also export
fax documents as text using the Fax Save file via OCR and Edit Export via OCR
commands.


ΓòÉΓòÉΓòÉ 4.3.11.1. Save file via OCR ΓòÉΓòÉΓòÉ

If you have the Optical Character Recognition (OCR) option, the Fax Save file
via OCR command allows you to convert the fax document image into text.

If the Current page only box is checked, the current fax page will be converted
to text and saved to the file that you specify.  If the box is not checked, the
entire fax document will be converted.

You can also convert a portion of a page into text characters using the Edit
Export via OCR command, which is convenient if you wish to extract a paragraph
and paste it into your word processor.


ΓòÉΓòÉΓòÉ 4.3.12. Send ΓòÉΓòÉΓòÉ

Fax Send displays the Send Fax dialog box for sending the current fax document.
The current fax document is whatever document is currently displayed in the
window.  The F4 function key is a shortcut for this command.

The default values for the check boxes and the fields on this screen are set in
the Settings notebook.  You can also select the font for your cover sheet and
header lines in the Settings notebook.

The Cover sheet check box specifies whether or not a cover sheet should be
added to your fax document.  The Full size check box specifies whether the
cover sheet should be the same length as the first page of your fax document,
or just long enough to contain all the cover sheet information.

The Cover bitmap field allows you to specify a bitmap (BMP) image file that
will be centered at the top of the cover sheet, allowing you to have your logo
or other custom information on the cover sheet.  The pull-down list shows the
BMP files in your fax directory (and also the shared bitmap files from the
Public directory if you are using the LAN version in private mode).  You can
create new bitmap files using Edit Export.

The From fields allow you to specify text information for your cover sheet.

Specify destinations for the fax using either the Phone Book or Manual buttons.
You can specify as many destinations as you like, and all selected destinations
are listed in the To field.  To cancel a destination, double-click on its line
in the To list.

The Comments text is for your free-format cover page note.  You can include
several paragraphs of text on the cover sheet.

If you want to see what your cover sheet will look like, press the Preview
button.

The More button allows you to specify text for the page header line, enable a
second header line with the recipient's name and company information, and
specify a note that will appear in the fax log record.

The Delay button is used to schedule transmission for a future date and time.

Press the Send button to send the fax document.

When the fax document is actually being transmitted, a small status window will
appear to keep you informed of fax activity.

If you press the Send current button when no destinations have been specified,
the program assumes that you will manually dial the fax call.  Manual dialing
is when you dial the call using an attached telephone rather than having the
fax hardware autodial the call.  Manual dialing may be needed when sending to
fax machines that require you to speak to someone or interact with a voice mail
system before being connected to the fax machine.

To manually dial a call:

  1. Enter your cover sheet items on the Send Fax dialog box, but don't specify
     any destinations (leave the To field empty).

  2. Press the Send current button.

  3. Enter the name and company information for the cover sheet, then press the
     OK button.  The program will build the cover sheet and prompt you when it
     is ready for you to dial the call.

  4. Use your attached telephone to dial the fax number and do any interaction
     that is necessary to get connected to the fax machine.

  5. When you hear the fax machine's tone on the line, press the OK button.

  6. When you hear that your fax hardware has picked up the line (which may
     take several seconds), hang up your telephone.


ΓòÉΓòÉΓòÉ 4.3.12.1. Send on Current Call ΓòÉΓòÉΓòÉ

Enter the recipient's name and company information.  This is used on the cover
sheet, and will appear in the fax log to help you identify the fax document.

This screen is used when you wish to manually dial the fax call.  Manual
dialing is when you dial the call using an attached telephone rather than
having the fax hardware autodial the call. Manual dialing may be needed when
sending to fax machines that require you to speak to someone or interact with a
voice mail system before being connected to the fax machine.

To manually dial a call:

  1. Enter your cover sheet items on the Send Fax dialog box, but don't specify
     any destinations (leave the To field empty).

  2. Press the Send current button.

  3. Enter the name and company information for the cover sheet, then press the
     OK button.  The program will build the cover sheet and prompt you when it
     is ready for you to dial the call.

  4. Use your attached telephone to dial the fax number and do any interaction
     that is necessary to get connected to the fax machine.

  5. When you hear the fax machine's tone on the line, press the OK button.

  6. When you hear that your fax hardware has picked up the line (which may
     take several seconds), hang up your telephone.


ΓòÉΓòÉΓòÉ 4.3.12.2. Preview ΓòÉΓòÉΓòÉ

The Preview button on the Fax Send command's dialog box is used to see what
your cover page will look like.  When you are done viewing the cover sheet,
press the Ok button to close the Cover Sheet Preview window.

The cover page is dynamically created from the information that is specified
with the Fax Send dialog box.  It includes a cover sheet bitmap file (if
specified in the Cover bitmap field), the From text and Comment text (if any)
shown in the dialog box, and the To information for the first fax destination
that you have specified.  The page count and current date and time are
automatically added to the cover sheet.


ΓòÉΓòÉΓòÉ 4.3.12.3. Delay Send ΓòÉΓòÉΓòÉ

The Delay button on the Send Fax dialog displays the Date and Time fields which
are used to schedule transmission for a future date and time.

If you want to send the fax now, leave both Date and Time blank.

If you specify a Time but leave Date blank, transmission will be scheduled for
the next occurrence of the specified time.  For example, entering a time of 2
AM will schedule transmission for 2 AM tonight.

Remember to leave your computer and the fax program running so that the delayed
transmissions can be attempted at the specified times.  The fax program can
only check the time and make the necessary calls if it is running.

If you shut off your machine, the next time that you start the fax program, it
will attempt to complete any scheduled transmissions whose date and time have
passed.  All scheduled activity is included in the fax log and can be reviewed
and rescheduled using the Edit log command in the log's pop-up menu.


ΓòÉΓòÉΓòÉ 4.3.12.4. More - Headers and Notes ΓòÉΓòÉΓòÉ

The More button on the Send Fax dialog is used to change the fax header values
or specify a log note for this fax transmission.

You can specify the default values for these fields in the Settings notebook.

The Enable check box specifies whether or not a page header line will be added
to the top of your fax pages when they are transmitted.

In the Headers string, you can specify prefix text for the page header line.
The current date, time and page count will be automatically appended to the
text that you enter in the field.  Most users put their name, company name
and/or fax number in the header string.

If you check the Include 'To:' line check box, a second header line will be
included.  It will be of the form "To: Name, Company" where the Name and
Company are the fax recipient's name and company.  If this is all that you
require for getting the fax delivered to the recipient, then a cover sheet
might not be necessary.

The Log Notes field is free-format text for the Notes field in the log record.
You can use this field for notes about the fax, client or chargeback
information, or whatever you like.


ΓòÉΓòÉΓòÉ 4.3.12.5. Phone book ΓòÉΓòÉΓòÉ

The Phone book provides a convenient way to specify the recipient (or multiple
recipients) for the fax document.

The Phone book button on the Send Fax dialog provides a powerful interface for
selecting, entering and editing phone book entries.  In the phone book window,
the right mouse button provides a pop-up menu of commands, including commands
to edit an entry or add a new entry.

Recipients are selected with the mouse.  To select one recipient and close the
phone book, double-click on the phone book entry.

Or you can use extended selection, the pop-up menu, and other features:

 Extended selection Left click to select one item, click and drag to select a
           range, or Ctrl-Click to select additional entries or deselect an
           entry.
 Fonts     Change the phone book font by dragging a font from the OS/2 Font
           Palette.
 Size      Set the size of the phone book window by dragging the window border
           with your mouse.
 Sorting   Use the pop-up menu to sort on either Name or Company.  The Phone
           book display check box on the Program page of the Settings notebook
           controls whether names are displayed and sorted based on first name
           or last name.
 Search    Press a letter to cycle through the matching Name or Company entries
           (depending on your current sort order), or drag the scrollbar thumb
           to quickly move to the desired entry.

 If multiple entries are selected, the document will be faxed to each of the
 selected recipients.  The Name and Company fields in the phone book entry are
 used for the recipient's cover sheet, so each recipient will receive a
 personally-addressed cover sheet even when broadcasting a fax document to
 multiple recipients.

 Group names provide a shortcut for selecting a set of recipients (a
 distribution list) from the phone book.  The Select group command on the
 pop-up menu allows you to specify an alphanumeric string, thereby selecting
 all phone book entries that contain that string in their Group field. You can
 also select all entries in the phone book with the Select all command.

 You can have multiple phone books.  Each phone book has a name, and the name
 of the open phone book is displayed in the Phone book field at the top of the
 Phone Book dialog box.

 To create a new phone book, simply type its name in the Phone book field and
 then add phone book entries.

 To change to a different phone book, select its name from the pull-down list
 or type its name in the field.

 Except for the default phone book (named default), the phone book files are
 automatically deleted if you delete all of their entries.

 The Utilities Edit phone books command provides a simple dialog for entering
 and updating phone book information.


ΓòÉΓòÉΓòÉ 4.3.12.5.1. Group Dialog ΓòÉΓòÉΓòÉ

The Select group command on the Phone Book window's pop-up menu displays a
dialog box that allows you to select all members of a distribution group.

Actually, it is even more flexible than that.  By specifying an alphanumeric
string, you select all phone book entries that contain that string in their
Group field.

For example, if you have two groups called StaffA and StaffB, you can enter
StaffA to select all members of the StaffA group, or you can enter Staff to
select all members of both the StaffA and StaffB groups (because Staff matches
on both StaffA and StaffB).

To create or modify distribution groups, just edit the group name into the
Group field of phone book entries.

You can use the Select group command several times to select all members of
several groups, and you can review the selected entries and "deselect" some
entries by using Ctrl-Click in the phone book window.


ΓòÉΓòÉΓòÉ 4.3.12.5.2. Edit Dialog ΓòÉΓòÉΓòÉ

You can edit the information in the fields.  To add the new or modified
information as a new phone book entry, press the Add button.  To overwrite an
original phone book entry with modified information, press the Change button.
To clear all the fields so that you can enter information for an entirely new
entry, press the New button.

You can add the recipient to a distribution group by simply specifying the
group name (or a list of group names) in the Group field.  To create a group,
just pick a new group name and put the group name in the phone book entries of
all the members of the group.  Once a group is set up, you can easily select
all its member using the Select group command on the Phone Book's pop-up menu.

Note:   You can use dial macros and alpha strings in fax phone numbers.  Macros
are assigned on the Macros page of the Settings notebook and allow you to use
simple code names in place of complex dialing sequences for things like long
distance access codes or calling card numbers.  If a phone number includes a
double-quoted string (like 555-"HELP"), the letters are converted to their
telephone keypad numbers for dialing.


ΓòÉΓòÉΓòÉ 4.3.12.6. Manual ΓòÉΓòÉΓòÉ

The Send to Manual Destination dialog box is used to specify a one-time
recipient.  If you will be sending to this recipient again, it might be better
to use a Phone Book.

Enter the information in the fields, then press the Ok button to return to the
Send Fax dialog box.

Note:   You can use dial macros and alpha strings in fax phone numbers.  Macros
are assigned on the Macros page of the Settings notebook and allow you to use
simple code names in place of complex dialing sequences for things like long
distance access codes or calling card numbers.  If a phone number includes a
double-quoted string (like 555-"HELP"), the letters are converted to their
telephone keypad numbers for dialing.


ΓòÉΓòÉΓòÉ 4.3.13. Receive ΓòÉΓòÉΓòÉ

Fax Receive allows you to select whether or not your fax hardware should answer
incoming calls and receive fax transmissions.

If you use the optional " -R" parameter when starting the program, it will
automatically start in Receive All calls mode.  If you have a dedicated fax
line and want the program to answer all incoming calls on the line, you should
use the " -R" parameter.

The cascade menu allow you to select from several different receive modes:

 o Current call immediately starts receiving.  Use this mode if you manually
   answer a call with your attached telephone and then realize that a fax
   machine is calling you, or if someone manually dials from their fax machine
   and is now ready to send you a fax document on the same call.  Select
   Current call to start receiving then hang up your telephone when you hear
   the fax tones.

 o One call tells the program to answer the next ringing call, receive one fax
   document, then turn off receive mode.  Use this mode if you usually use your
   phone line as a voice line, but you know that the next call will be a fax.

 o All calls tells the program to answer all ringing calls as fax calls.  Use
   this mode if you have a dedicated line for your fax activity.

 A check mark by the Receive command indicates that the program will answer the
 next ringing call or is in the process of receiving a fax document.

 Receiving takes place in background.  The fax program will display a small
 status window  to keep you informed of fax activity.  If the Receive done tone
 is selected on the Program page of the Settings notebook, the program will
 also play a short set of tones when a fax is received.

 The received document appears in the fax log.  To display a received fax
 document, use the Fax Open received command, or use the Fax Open log command
 to display the log and open the fax document.

 Received fax documents initially show up in the log with a status of Rcvd.
 After you open the received document, its log status is automatically changed
 to Read

 You don't have to be working in the fax program to receive fax documents, but
 the program does have to be running.  On OS/2, the program continues to run
 even though its window is covered by other windows or its window has been
 minimized.  In fact, you may find it convenient to start the fax program, tell
 it to Receive all incoming calls (or start the program with the " -R"
 parameter to automatically start in Receive all mode), then minimize it to
 keep it out of the way.


ΓòÉΓòÉΓòÉ 4.3.14. Hold ΓòÉΓòÉΓòÉ

The Fax Hold command toggles the hold mode of all fax lines.  When in hold
mode, the program will not start new send or receive activities.

Any send or receive activity that is currently in progress will continue until
it completes.  But the program will not answer incoming calls, nor will it
start sending additional spooled jobs, until you take the program out of hold
mode.

Hold mode is useful for gracefully shutting down an active system, or for users
who want to spool faxes but wait until later to send them.

To automatically be in hold mode when the program starts, use the -H command
line parameter when starting the program.


ΓòÉΓòÉΓòÉ 4.3.15. Route ΓòÉΓòÉΓòÉ

If you are using the enhanced LAN version of the program in its private mode,
Fax Route is used to deliver copies of the fax document to other fax
workstation users on your LAN.

Double-click on a name in the user list (or select a name and press the Add
button) to put the name in the Route to list.  You can route the document to
multiple users.

Routing removes the document from your fax log and copies it to each of the
selected users.  Include yourself in the Route to list if you want to keep a
copy of the fax document.

The Notes field allows you to include text that will appear in the log entry of
the routed fax document.  For example, you can enter the sender's name in this
field, and recipients will see this text in their fax log.


ΓòÉΓòÉΓòÉ 4.3.16. Print ΓòÉΓòÉΓòÉ

Fax Print prints the current fax document.  When you select this command, the
Print Fax dialog box appears to confirm your request and to allow you to
specify a range of pages to print.  By default, all pages in the current fax
document will be printed.

Use Fax Printer setup to select a printer and set the printer options before
printing your fax document.

Note:   Fax documents are large images that must be printed using your
printer's graphics mode.  This can be relatively slow.  To compensate for this,
the program handles printing in the background so that you can proceed with
other activities.  You can even use additional Fax Print commands before the
current print job is completed, and your additional commands will be spooled
and processed when the current job is done.  The status of the current
background printing activity is displayed in the status window.

For printer errors, see the Errors/Problems information.


ΓòÉΓòÉΓòÉ 4.3.17. Printer setup ΓòÉΓòÉΓòÉ

Fax Printer setup displays a dialog box so you can select a printer and, if
desired, change the printer options by pressing the Job properties button.

If you have only one OS/2 printer installed, the printer options dialog box is
immediately displayed.

The contents of the printer options dialog box depends on your selected
printer.


ΓòÉΓòÉΓòÉ 4.3.18. Exit ΓòÉΓòÉΓòÉ

Fax Exit terminates the fax program.  Closing the window has the same effect.

If you want the program to answer the telephone and receive fax documents, you
can minimize the program to get it out of the way, but don't exit the program
since this terminates all fax activity, including its ability to receive fax
documents in background.

If the program is performing a background activity when you select Fax Exit,
you will be prompted to confirm the action. Examples of background activities
are sending, waiting to send (i.e., fax document are spooled for transmission),
receiving, waiting to receive (i.e., Fax Receive  is checked), and printing.

CAUTION:
Shutting down the system without ending your program may result in data loss.


ΓòÉΓòÉΓòÉ 4.4. Edit Menu ΓòÉΓòÉΓòÉ

The Edit menu contains commands for editing the current fax document.  The
current fax document is whatever document is currently displayed in the window.

Edit commands that paste or type text use a Text Paste-Up Box to specify the
placement and margins for text.

Commands that paste, move or size images use a Graphic Paste-Up Box.

The mouse functions as a marking, drawing or erasing tool as described in the
Mouse Editing section.

 Cut               cuts the marked region
 Copy              copies the marked region
 Paste             pastes from Clipboard
 Clear             clears the marked region
 Enter             Enter marked image or text
 Cancel            Cancel current edit tool
 Import            pastes from a file
 Export            saves marked region to a file
 Mark              change mouse to mark tool
 Text              types text onto a fax
 Draw              changes mouse into pencil
 Erase             changes mouse into eraser
 Font              selects the text font
 Contrast          adjusts color threshold
 Insert page(s)    ...before the current page
 Append page(s)    ...to the end of the fax
 Delete page       deletes the current page
 Reformat page     shortens the current page


ΓòÉΓòÉΓòÉ 4.4.1. Mouse Editing ΓòÉΓòÉΓòÉ

The mouse functions as an editing tool.

By default, the mouse is in mark mode.  By pressing a mouse button and dragging
the mouse, you can place a Graphic Paste-Up Box around a rectangular region in
the fax document.  The marked region can then be manipulated using the Graphic
Paste-Up Box functions and the Edit Cut, Edit Copy, Edit Clear and Edit
Reformat page commands.

To quickly move something around on the page, mark it, use a mouse button in
the center of the box to grab and drag the box, then click the left mouse
button outside of the box to drop the image onto the page.

The mouse can be temporarily changed to a drawing tool or an eraser tool by
selecting the Edit Draw or Edit Erase commands.  Pressing the Esc key will
cancel the tool selection and cause the mouse to revert to the mark tool.

The mouse cursor changes to indicate the current mouse editing mode.  Mark mode
is a cross-hair, Draw mode is a pencil, and Erase mode is a square eraser box.


ΓòÉΓòÉΓòÉ 4.4.2. Text Paste-Up Box ΓòÉΓòÉΓòÉ

Edit commands that paste or type text use a Text Paste-Up Box to specify the
placement and margins for text.

The Text Paste-Up Box shows you where the first line of your text will go, with
the height of the box set by the font size.

Using the mouse button, you can grab and drag the ends of the Text Paste-Up Box
to adjust the left and right margins and grab and drag the center of the text
header to change the text placement.

You can use the pop-up menu (or the Utilities Tool accessories menu) to change
between left, center and right justification for the text.

When you have adjusted and positioned the Text Paste-Up Box, click the mouse
outside of the Text Paste-Up Box or press the Enter key to lock it in place and
proceed with the paste operation (or, for the Edit Text command, just start
typing the text).


ΓòÉΓòÉΓòÉ 4.4.3. Graphic Paste-Up Box ΓòÉΓòÉΓòÉ

Commands that paste, move or size graphic images use a Graphic Paste-Up Box.

Each page of a fax document is an image (a digitized picture of a page), and
everything that you place it the fax document turns into an image (even text
that you type or paste in), so Graphic Paste-Up Boxes are used frequently.

The Graphic Paste-Up Box shows you the position and size of the image that you
are pasting or that you have marked.

Using the mouse button, you can grab and drag the center of the Graphic
Paste-Up Box to change the location or the edges and corners of the Graphic
Paste-Up Box to adjust the size of the image.

The contents of the box can be flipped, rotated or inverted with the commands
on the pop-up menu or the Utilities Tool accessories menu.

When you have adjusted the size and position of the Graphic Paste-Up Box, click
the mouse outside of the Graphic Paste-Up Box or press the Enter key to lock
the image in place.

When a graphic image is enclosed in a Graphic Paste-Up Box, you can change its
size or location all you want without changing the actual fax document.
Pressing the Esc key will cancel the box and leave the page unchanged.

But as soon as you lock the Graphic Paste-Up Box in place, the new image drops
into the fax document and merges with anything that was already on the page
under the Graphic Paste-Up Box.  In some cases, you will want to first clear
the area with Edit Clear before pasting the new image into the area.


ΓòÉΓòÉΓòÉ 4.4.4. Clipboard ΓòÉΓòÉΓòÉ

The fax program supports the OS/2 Clipboard.

The Clipboard is a shared area for temporarily holding text, images or other
data items.  When you cut or copy data using most OS/2 applications (including
this application using its Edit Cut or Edit Copy commands), the data is placed
in the Clipboard.

The Clipboard can hold only one piece of data.  When you cut or copy something
to the Clipboard, it replaces whatever data was previously in the Clipboard.

The Edit Paste command inserts copies of the Clipboard data into the
application.  Since pasting does not destroy the Clipboard data, you can repeat
the paste operation to paste multiple copies of the Clipboard data into your
application.

You can use the Clipboard to copy an image between fax documents.  To do this,
mark the image, use Edit Copy to place a copy of the image in the Clipboard,
open a different fax document, and use Edit Paste to paste a copy of the
Clipboard image into the new fax document.

Because most OS/2 applications use the OS/2 Clipboard for both text and
graphics editing, you can also move data between applications using the
Clipboard.  For example, you can copy text from the OS/2 System Editor or other
word processors and paste it into a fax document, or you can move images back
and forth between fax documents and OS/2 applications that deal with bitmap
images.


ΓòÉΓòÉΓòÉ 4.4.5. Cut ΓòÉΓòÉΓòÉ

Edit Cut cuts the marked region to the Clipboard.

The image within the marked region is placed in the Clipboard, and the marked
region in the fax document is cleared.

To copy an image to the Clipboard without changing the fax document, use the
Edit Copy command.


ΓòÉΓòÉΓòÉ 4.4.6. Copy ΓòÉΓòÉΓòÉ

Edit Copy copies the marked region to the Clipboard.

Unlike the Edit Cut command, the marked region in the fax document is not
changed by this command.


ΓòÉΓòÉΓòÉ 4.4.7. Paste ΓòÉΓòÉΓòÉ

Edit Paste pastes the Clipboard contents into the current page of the fax
document.

If the Clipboard contains text data, it is pasted using the current font and a
Text Paste-Up Box  The position, margins and justification are set with the
Text Paste-Up Box.

If the Clipboard contains an image, it is pasted using a Graphic Paste-Up Box.
The Graphic Paste-Up Box lets you use the mouse to adjust the position, size
and other attributes of the image as you paste it in.  If the image is inverted
from what you want it to be, you can click the right mouse button to get the
pop-up menu and use the Invert colors command to invert the image.

When the Paste-Up Box is adjusted to your satisfaction, click the mouse outside
the box or press Enter to complete the paste operation.

To cancel the Paste operation without changing the fax document, press Esc.


ΓòÉΓòÉΓòÉ 4.4.8. Clear ΓòÉΓòÉΓòÉ

Edit Clear clears the marked area.

The area of the page that is within the marked box is cleared.

This is like the Edit Cut command, but it doesn't alter the Clipboard contents.


ΓòÉΓòÉΓòÉ 4.4.9. Enter ΓòÉΓòÉΓòÉ

Enter will confirm the current operation and cause the image or text to be
placed on the fax page.

You can also press the Enter key or click the mouse on the fax page to confirm
the current operation.


ΓòÉΓòÉΓòÉ 4.4.10. Cancel ΓòÉΓòÉΓòÉ

Cancel will end the current operation or edit tool.

You can also press the Esc key to cancel.


ΓòÉΓòÉΓòÉ 4.4.11. Import ΓòÉΓòÉΓòÉ

Edit Import is like Edit Paste but from files rather than from the Clipboard.
It allows you to paste the file contents on the current page of the fax
document.

Selecting the type of file from the cascade menu causes a dialog box to be
displayed, allowing you to enter or select the file name.

Text (ASCII) files are pasted using the current font and a Text Paste-Up Box
The position, margins and justification are set with the Text Paste-Up Box.

Image files are pasted using a Graphic Paste-Up Box.  The Graphic Paste-Up Box
lets you use the mouse to adjust the position, size and other attributes of the
image as you paste it in.  If the image is inverted from what you want it to
be, you can click the right mouse button to get the pop-up menu and use the
Invert colors command to invert the image.

The following types of images are supported:

 Bitmap    OS/2 bitmap

 PCX       PCX image (or first page from a DCX file)

 Window capture The program waits 10 seconds, then captures a snapshot of the
           selected window (or the full screen if you select the desktop).

 When the Paste-Up Box is adjusted to your satisfaction, click the mouse
 outside the box or press Enter to complete the paste operation.

 To cancel the Paste operation without changing the fax document, press Esc.


ΓòÉΓòÉΓòÉ 4.4.12. Export ΓòÉΓòÉΓòÉ

Edit Export saves the marked region to a file.  The contents of the Clipboard
are not altered.

Edit Export is only active when a region is marked on the current fax page.

The following types of image files are supported:

 Bitmap    OS/2 bitmap file

 PCX       PCX format file (monochrome)

 If you have the Optical Character Recognition (OCR) option, you can also
 convert the marked region to ASCII text using the Edit Export via OCR command.

 Bitmap and PCX files are convenient for storing signatures, letterheads or
 logos for pasting into fax documents with the Edit Import command.

 Bitmap files can also be used to customize your cover page (see the Cover page
 in the Settings notebook.)


ΓòÉΓòÉΓòÉ 4.4.12.1. Export via OCR ΓòÉΓòÉΓòÉ

If you have the Optical Character Recognition (OCR) option, the Edit Export via
OCR command allows you to convert a marked region into text characters.

If the Output to clipboard box is checked, the text is placed in the Clipboard.
You can then paste the text from the Clipboard into your other applications.

If you clear the Output to clipboard box, you can specify a file for the text
characters.

You can also convert a complete page or the complete fax document into text
characters using the Fax Save file via OCR command.


ΓòÉΓòÉΓòÉ 4.4.13. Mark ΓòÉΓòÉΓòÉ

Edit Mark provides the cross-hair cursor which is used for marking regions of
the fax.

By pressing a mouse button and dragging the mouse, you can place a Graphic
Paste-Up Box around a rectangular region in the fax document.  The marked
region can then be manipulated using the Graphic Paste-Up Box functions and the
Edit Cut, Edit Copy, Edit Clear and Edit Reformat page commands.

To quickly move something around on the page, mark it, use a mouse button in
the center of the box to grab and drag the box, then click the left mouse
button outside of the box to drop the image onto the page.

See the mouse editing section for additional information.


ΓòÉΓòÉΓòÉ 4.4.14. Text ΓòÉΓòÉΓòÉ

Edit Text produces a Text Paste-Up Box for typing directly onto the fax
document.

When an empty Text Paste-Up Box is displayed, you can adjust its position and
margins by dragging them with the mouse, use the pop-up menu to change the
justification mode, or change the current font with the Edit Font command.

While typing a line, you can use the Backspace key to correct typing errors and
pop-up menu commands to change justification.

When your text fills the Text Paste-Up Box, additional characters are accepted
but cause a beep tone.

Pressing the Enter key locks in the current line and wraps the extra words (if
any) into a new Text Paste-Up Box on the next line.

To cancel text mode, press Esc or select a different edit tool.


ΓòÉΓòÉΓòÉ 4.4.15. Draw ΓòÉΓòÉΓòÉ

Edit Draw turns the mouse cursor into a pencil.

Press the left mouse button for freehand drawing.

Using the pop-up menu, you can toggle "draw straight" mode, which causes tool
to draw straight horizontal or vertical lines (based on the direction in which
you first move the mouse after pressing the mouse button).

To cancel draw mode, press Esc or select a different edit tool.

See the mouse editing section for additional information.


ΓòÉΓòÉΓòÉ 4.4.16. Erase ΓòÉΓòÉΓòÉ

Edit Erase turns the mouse cursor into an eraser box.

Pressing the left mouse button erases anything that is touched by the eraser
box.

Clicking the right mouse button provides the pop-up menu with commands for
changing the size of the eraser box.

To cancel erase mode, press Esc or select a different edit tool.

See the mouse editing section for additional information.


ΓòÉΓòÉΓòÉ 4.4.17. Font ΓòÉΓòÉΓòÉ

Edit Font displays a dialog box for selecting OS/2 font.

The selected font is used for all commands that type or paste ASCII text into
fax documents.

For optimal text quality, use the OS/2 outline (vector) fonts.

OS/2 includes integrated Adobe Type Manager support, allowing you to use Adobe
Type 1 fonts.  During your OS/2 system installation, the IBM Core Fonts were
automatically installed unless you elected not to install them.  In addition to
the IBM Core Fonts (Courier, Helvetica and Times New Roman), there are several
thousand typefaces in the Type 1 format that you can purchase and use.


ΓòÉΓòÉΓòÉ 4.4.18. Contrast ΓòÉΓòÉΓòÉ

Edit Contrast allows you to adjust the Color Conversion Contrast Threshold.
This threshold is used when color images are pasted on a fax page to determine
which color intensities will convert to white and which will convert to black.

By definition, fax pages are in black and white.  When pasting a color image
with the Edit Paste or Edit Import commands, the color image must be converted
into a black and white image.

If the image turns out darker or lighter than you would like, you can adjust
the Color Conversion Contrast Threshold and paste the image again.  You may
have to experiment to find the optimal threshold setting for a given image.

If you change the threshold, you can change the threshold back to its default
setting by pressing the Default button.


ΓòÉΓòÉΓòÉ 4.4.19. Insert page(s) ΓòÉΓòÉΓòÉ

Edit Insert page(s) adds pages to the fax document before the page that is
currently being viewed.

The cascade menu allow you to select the type of pages to be inserted:

 Blank         one blank page, with the length of the blank page set with Fax
               New

 Tiff-F        all pages from a TIFF Class F file

 Fax           all pages from a fax document (selected from the fax log)

 PCX/DCX       one page from a PCX file, or all pages from a DCX file


ΓòÉΓòÉΓòÉ 4.4.20. Append page(s) ΓòÉΓòÉΓòÉ

Edit Append page(s) adds pages to the end of the fax document.

The cascade menu allow you to select the type of pages to be appended:

 Blank         one blank page, with the length of the blank page set with Fax
               New

 Tiff-F        all pages from a TIFF Class F file

 Fax           all pages from a fax document (selected from the fax log)

 PCX/DCX       one page from a PCX file, or all pages from a DCX file


ΓòÉΓòÉΓòÉ 4.4.21. Delete page ΓòÉΓòÉΓòÉ

Edit Delete page deletes the page of the fax document that is currently being
viewed.

The entire page is thrown away and the next page of the fax document is
displayed.

This is useful for discarding a cover page of a received fax document before
you forward it on to others.


ΓòÉΓòÉΓòÉ 4.4.22. Reformat page ΓòÉΓòÉΓòÉ

Edit Reformat page shorts the length and/or clears the margins of the current
page.

Mark the area of the page that you want to keep, then select this command.

The marked region is centered on a clean page with the new page length equal to
the height of the marked region (or the minimum page length of two inches).
Anything above or below the marked region is discarded, and anything to the
left or right of the marked region is cleared.

This command is useful for removing the header line area or cleaning up the
margins of received fax documents.


ΓòÉΓòÉΓòÉ <hidden> Show Status Window ΓòÉΓòÉΓòÉ

The Status Window command will make the status window visible.

You can also select the status window from the OS/2 Window List.

For details on the status window functions, click on the following:

 o status window


ΓòÉΓòÉΓòÉ 4.5. View Menu ΓòÉΓòÉΓòÉ

The View menu contains commands for adjusting the way in which the fax document
is displayed.

One of the following is always check to indicate the current display mode:

 o Preview
 o Standard
 o Large
 o Bits

 One of the following is always checked to indicate the orientation:

 o Top up
 o Left up
 o Right up
 o Bottom up

 One of the following is always checked to indicate the display technique:

 o Fast display
 o Gray scale display.
 o Refresh to other display.

 The Go to page command allows you to display a specified page of the current
 fax document.

 The Prev page (PgUp) and Next page (PgDn) commands are used to turn pages in a
 fax document.  It's usually more convenient to use the PgDn/PgUp keys or the
 mouse to turn pages.

 See the Keys and Page Turning and Scrolling sections for related information
 on turning pages and scrolling.


ΓòÉΓòÉΓòÉ 4.5.1. Preview Display Mode ΓòÉΓòÉΓòÉ

View Preview displays the fax page in a full-page, compressed mode.

This mode allows you to see the general layout of your page, but text is
usually too small to be read.


ΓòÉΓòÉΓòÉ 4.5.2. Standard Display Mode ΓòÉΓòÉΓòÉ

View Standard displays the fax page in a half-page mode.

Most text fonts are readable in this view mode, especially if you use View Gray
scale display..


ΓòÉΓòÉΓòÉ 4.5.3. Large Display Mode ΓòÉΓòÉΓòÉ

View Large displays the fax page in an enlarged mode that is useful for reading
smaller fonts, poor quality fax documents, or fax documents that contain
detailed graphic images.

Remember to try View Gray scale display..  It will often provide dramatic
improvements in text and image quality.


ΓòÉΓòÉΓòÉ 4.5.4. Bits Display Mode ΓòÉΓòÉΓòÉ

View Bits displays the fax page in a fully enlarged mode where each bit in the
fax image is visible.


ΓòÉΓòÉΓòÉ 4.5.5. Top Up Orientation ΓòÉΓòÉΓòÉ

View Top up is the standard viewing orientation.


ΓòÉΓòÉΓòÉ 4.5.6. Left Up Orientation ΓòÉΓòÉΓòÉ

View Left up rotates the left side of the fax page to the top of the display.

This orientation is useful for reading received fax documents that contain
pages in landscape orientation.

You can also use this orientation to type text vertically in the margin of a
fax document using Edit Text


ΓòÉΓòÉΓòÉ 4.5.7. Right Up Orientation ΓòÉΓòÉΓòÉ

View Right up rotates the right side of the fax page to the top of the display.

This orientation is useful for reading received fax documents that contain
pages in landscape orientation.

You can also use this orientation to type text vertically in the margin of a
fax document using Edit Text


ΓòÉΓòÉΓòÉ 4.5.8. Bottom Up Orientation ΓòÉΓòÉΓòÉ

View Bottom up rotates the bottom of the fax page to the top of the display.

This orientation is useful for reading received fax documents that were sent
upside down.


ΓòÉΓòÉΓòÉ 4.5.9. Fast display ΓòÉΓòÉΓòÉ

View Fast display selects the fastest technique for displaying the fax image on
the screen.

This technique allows you to scroll the fax page or change fax pages with a
minimum of delay, but the resulting display is often less readable than the
display provided by the View Gray scale display technique.

You might like to stay in the View Fast display technique for speed, and then
temporarily redisplay screens using View Refresh to other display (or its F5
function key shortcut) when needed.


ΓòÉΓòÉΓòÉ 4.5.10. Gray scale display ΓòÉΓòÉΓòÉ

View Gray scale display selects a special display technique that improves the
appearance of the fax document on the screen.

This technique is somewhat slower than the View Fast display technique, but it
greatly improves the readability of text and the quality of images.

If this display technique makes your screen display look strange, try changing
the Monitor type field on the Program page of the Settings notebook.


ΓòÉΓòÉΓòÉ 4.5.11. Refresh to other display ΓòÉΓòÉΓòÉ

View Refresh to other display redisplays the current fax image using the other
display technique.  The F5 function key is a shortcut for this command.

This is a temporary change that does not change your display technique setting
(Fast or Gray scale), and the program will revert to using your display
technique setting when it displays a new screen.

This allows you to use the Fast display technique as your default, but
redisplay a particular screen with the Gray scale display technique when you
want to read it.


ΓòÉΓòÉΓòÉ 4.5.12. Go to page ΓòÉΓòÉΓòÉ

View Go to page displays a dialog box for specifying a page number.

This allows you to jump directly to the specified page of the fax document.


ΓòÉΓòÉΓòÉ 4.5.13. Prev page ΓòÉΓòÉΓòÉ

The View Prev page (PgDn) and View Next page (PgUp) commands will turn pages in
a fax document.

It's often more convenient to use the PgDn/PgUp keys or the mouse to turn
pages.

See the Keys and Page Turning and Scrolling sections for related information on
turning pages and scrolling.


ΓòÉΓòÉΓòÉ 4.5.14. Next page ΓòÉΓòÉΓòÉ

The View Prev page (PgDn) and View Next page (PgUp) commands will turn pages in
a fax document.

It's often more convenient to use the PgDn/PgUp keys or the mouse to turn
pages.

See the Keys and Page Turning and Scrolling sections for related information on
turning pages and scrolling.


ΓòÉΓòÉΓòÉ 4.6. Utilities Menu ΓòÉΓòÉΓòÉ

The Utilities menu contains the following commands.  Double-click on a
highlighted word to get more information.

 Settings           displays the Settings notebook

 Tool accessories   advanced editing commands

 Print log          prints the fax log

 Maintain log       cleans up the fax log

 Edit phone books   creates and edits phone books


ΓòÉΓòÉΓòÉ 4.6.1. Settings ΓòÉΓòÉΓòÉ

Utilities Settings displays the Settings notebook for the fax program.  All
configuration values for the program are made in the Settings notebook.

The Settings notebook may include pages for various program settings as shown
below.  In addition, your Settings notebook will include additional pages that
are specific to your fax hardware or network installation.  Use the Help button
on the notebook page for information.

 o Cover
 o Comment
 o Headers
 o Macros
 o Fax
 o Program
 o Printer
 o Toolbar
 o Ports.


ΓòÉΓòÉΓòÉ 4.6.1.1. Cover Settings ΓòÉΓòÉΓòÉ

This default information will appear in the Fax Send dialog box when you send a
fax document, allowing you to override the default values when desired.

The Cover sheet check box specifies whether or not, by default, a cover sheet
should be added to your fax documents when you send them.  The Full size check
box specifies whether the cover sheet should be the same length as the first
page of your fax document, or just long enough to contain all the cover sheet
information.

The Cover bitmap field allows you to specify a bitmap (BMP) image file that
will be centered at the top of your cover sheets, allowing you to have your
logo or other custom information on the cover page.  The pull-down list shows
the BMP files in your fax directory (and also the shared bitmap files from the
Public directory if you are using the LAN version in private mode).  You can
create new bitmap files using Edit Export.

The From fields allow you to specify default text information for your cover
sheet.

Additional cover page and header line settings are on the Cover and Header
pages in the Settings notebook.


ΓòÉΓòÉΓòÉ 4.6.1.2. Comment Settings ΓòÉΓòÉΓòÉ

The Cover Sheet Font pull-down allows you to select any of the OS/2 fonts for
use on your cover sheet and header lines.  Fonts with "(B)" after their names
are bitmap fonts, and we recommend that you avoid these fonts since the quality
will be better with an Adobe outline font.  (This field isn't on fax
workstations since the fax server controls the cover sheet font.)

The Comments text is for your free-format cover page note.  You can include
several paragraphs of text on the cover sheet.

If you enter text here, this will be the default comment for your fax
transmissions, and you can edit the comment on the Send Fax dialog when you
send each fax.


ΓòÉΓòÉΓòÉ 4.6.1.3. Headers Settings ΓòÉΓòÉΓòÉ

The Enable check box specifies whether or not a page header line will be added
to the top of your fax pages when they are transmitted.

In the Page Headers string, you can specify prefix text for the page header
line.  The current date, time and page count will be automatically appended to
the text that you enter in the field.  Most users put their name, company name
and/or fax number in the header string.

If you check the Include 'To:' line check box, a second header line will be
included.  It will be of the form "To: Name, Company" where the Name and
Company are the fax recipient's name and company.  If this is all that you
require for getting the fax delivered to the recipient, then a cover sheet
might not be necessary.

These will be the default values for your fax transmissions, and you can change
them on the Send Fax dialog when you send each fax.


ΓòÉΓòÉΓòÉ 4.6.1.4. Macros Settings ΓòÉΓòÉΓòÉ

Dial macros allow you assign abbreviated names to complex dialing sequences
such as long distance access codes or calling card numbers.

Enter the macro name in the first field and the phone dialing sequence for the
macro in the second field.

Whenever the program is about to dial a fax number, it first looks for your
Dial macro names in the fax number and converts them into their assigned
dialing sequences.

Dial macros can appear anywhere within the phone number.

Example macro names are provided (LCL for local access number, LD for long
distance access code, INTL for international access code, CC for calling card
number), but you can change them to any names that you want.  Case is not
significant in matching macro names (i.e., CC is the same as cc).


ΓòÉΓòÉΓòÉ 4.6.1.5. Fax Settings ΓòÉΓòÉΓòÉ

Default send notes is used to specify the "Notes" value that will placed in the
log record when you send a fax.  This is the default value, and you can edit it
by pressing the More button on the Send Fax dialog.  You can use this field for
notes about the fax, client or chargeback information, or whatever you like.

Dial prefix is used for numbers that you always need to dial before dialing the
actual phone number.  For example, if you need to dial 9 then pause in order to
get an outside line, enter 9,, in the Dial prefix field.  Each comma will cause
a two second pause.  (With the LAN version of the fax software, this is only
set on the fax server).

Fax local id specifies your subscriber identification string.  This string is
traditionally set to your fax telephone number, and it is transmitted to the
remote fax machine when sending or receiving a fax.  You may be able to use
alphanumeric text characters in this string (rather than just your phone
number) if your fax hardware supports this feature.

The Busy retry settings specify the number of attempts that will be made to
successfully complete a fax transmission and the time to wait between attempts.
The maximum value for time to retry is 99, but a reasonable value to use is
perhaps 2 or 3.  (With the LAN version of the fax software, this is only set on
the fax server).

Each attempt creates a log entry with a status code and, if the attempt failed,
creates a new Spool log entry that schedules the next attempt to occur in Retry
wait minutes.  To cancel future retry attempts, delete the Spool log entry.
When the specified number of attempts is exhausted, you can reschedule the
transmission for another set of attempts by selecting a log entry and using the
Resend command from the log's pop-up menu.


ΓòÉΓòÉΓòÉ 4.6.1.6. Program Settings ΓòÉΓòÉΓòÉ

Monitor type identifies the type of monitor you are using.  If Color is
selected, the fax log will use different colors for different status
conditions.  This setting is also used by the View Gray scale display technique
to select optimal gray values for your monitor.  If your color monitor is
showing partially colored letters on your fax document, you probably have this
set to Plasma monochrome rather than Color.  If the letters on your monochrome
monitor look too light when using the Gray scale display technique, try using
the Plasma monochrome setting to darken the letters.

Tones check boxes allow you to enable the playing of brief tone sequences to
provide audio feedback on the success or failure of send and receive
operations.  If Send done is checked, successful sends will be indicated by
three tones of rising pitch (the fax successfully took off).  If Receive done
is checked, successful receives will be indicated by three tones of falling
pitch (the fax successfully landed).  If a send or receive fails for whatever
reason, the last tone in the sequence is a lower-pitch tone (it crashed).
(With the LAN version of the fax software, this is only available when the fax
server is running "private mode" with mail slot notification for your
workstation).

The Phone book display check box is used to select sorting and display of names
in the phone book based on last name or first name.

Date display radio buttons allow you to select an Alpha format (dd-mmm-yy, such
as 23-JUL-92) or a Numeric format (such as 07/23/92).  If the Numeric format is
selected, the exact date display format is determined by your OS/2 System Setup
Country settings.


ΓòÉΓòÉΓòÉ 4.6.1.7. Printer Settings ΓòÉΓòÉΓòÉ

The Activity report field allows you to specify the pathname of the activity
report file.  Leave this field blank if you do not want an activity report.  If
the field contains a file name, a line is appended to the file for each sending
or receiving activity, providing complete information about the activity.  The
lines are ASCII data in Comma-separated values format that can be easily
imported into Excel or other applications for sorting and generation of
reports.  (With the LAN version of the fax software, this is only set on the
fax server).

Note:   The disadvantage of using an Activity report is that the activity
report file will continue to grow in size until you delete it.  If you don't
intend to use this activity data, leave the Activity report field blank to
avoid using up your disk space.

The Auto-print received and Auto-print sent check boxes, if checked, cause the
program to automatically print all faxes upon receipt or upon a successful
send.  The fax documents are printed to the printer device that is currently
selected with Fax Printer setup.  (With the LAN version of the fax software,
this is only set on the fax server).

The Add time-stamp header line check box will cause the program to add a header
line to the top of each fax page that it prints.  This line will identify the
fax document's status, fax ID number, date/time and page count.  You can also
provide a free-format text line that will be prepended to the print header.

The Printer: Idle priority check box causes the print thread to run at "idle"
priority to avoid slowing system performance when printing fax documents to
paper.  WARNING - DOS command windows and DOS applications run at normal
priority even when they are idle, and this prevents any "idle" priority
activity from running, so fax printing will pause when any DOS processes are
running.  IBM intends to correct this problem in a future OS/2 release, but for
now, DO NOT SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE
DOS PROCESSES ARE ACTIVE.


ΓòÉΓòÉΓòÉ 4.6.1.8. Toolbar Settings ΓòÉΓòÉΓòÉ

The Toolbar radio buttons on the Toolbar page in the Settings notebook control
the position of the program's toolbar.  When you put the mouse over a button,
the message line tells you about the button.

Use drag-and-drop with your right mouse button to configure the toolbar:

 o To remove a button from the toolbar, drag it off the toolbar.

 o To change the order of buttons on the toolbar, drag the button to the
   desired position.

 o To add a command to the toolbar, display the pull-down menu or pop-up menu
   that includes the command, then drag the command from the menu and drop it
   on the toolbar at the desired position.

 The Message Line radio buttons on the Toolbar page of the Settings notebook
 control the position of the program message line.  If you prefer a different
 font in the message line, drag a font from the OS/2 Font Palette and drop it
 on the message line.  The program will remember your font choice.


ΓòÉΓòÉΓòÉ 4.6.1.9. Ports Settings ΓòÉΓòÉΓòÉ

The Ports page in the Settings notebook displays the list of fax ports (lines)
in your system.  To change the status of a port, double-click on it.

By double-clicking, you will toggle the line status to Send/Receive, Send,
Receive, Standby or Off.  A standby line will appear in the status window but
will not be used by the fax program for normal sending or receiving.

With fax modem hardware, the list shows the COM ports that are accessible
through the FMD.SYS device driver (which may or may not have fax modems
attached).

With SatisFAXtion coprocessor boards (SatisFAXtion/200 or /400 internal
boards), the software automatically detects and displays all the SatisFAXtion
boards that are installed in your system.  If the SatisFAXtion board does not
show up in the list, then the board is not installed or configured correctly.
See the Reference Manual appendices for SatisFAXtion setup and use
instructions.

With Brooktrout boards, GammaFax boards or other supported fax hardware, the
software queries the board device driver and shows the available ports.  If the
boards do not appear on the Ports page, see the Reference Manual and the
README.DOC file for instructions.


ΓòÉΓòÉΓòÉ 4.6.2. Tool accessories ΓòÉΓòÉΓòÉ

Utilities Tool accessories provides cascade menus of advanced features for
manipulating the Graphic Paste-Up Box, Text Paste-Up Box and Edit Erase tool.

All of these commands are also in the pop-up menus that are displayed by
clicking the right mouse button when you are using a tool.

For a description of the features select one of the following:

 o Graphic Paste-Up Box features

 o Text Paste-Up Box features

 o Eraser size selection


ΓòÉΓòÉΓòÉ 4.6.2.1. Graphic Paste-Up Box features ΓòÉΓòÉΓòÉ

When a Graphic Paste-Up Box is displayed (and remember, marking any region
creates a Graphic Paste-Up Box around the region), the following special
commands are available on the pop-up menu:

 Flip side to side
           flips the image around the horizontal axis

 Flip top to bottom
           flips the image around the vertical axis

 Rotate 180
           rotates the image by 180 degrees (i.e., upside down)

 Invert colors
           inverts the image from black-on-white to black-on-white or vice
           versa

 At this point, you are probably wondering when you would ever want to flip a
 region of your fax document...

 Good question.  But this is sometimes useful when dealing with images, or for
 impressing your friends with interesting fax documents that can only be read
 from the back of the fax page or with a mirror.


ΓòÉΓòÉΓòÉ 4.6.2.2. Text Paste-Up Box features ΓòÉΓòÉΓòÉ

When a Text Paste-Up Box is displayed, you can change the text justification
mode with special commands on the pop-up menu:

The default mode is Left justify text, and the current mode is indicated by
arrows at the ends of the Text Paste-Up Box.

 Left justify text
           Text that is typed (with Edit Text) or pasted (with Edit Paste or
           Edit Import Ascii) is left justified within the box.

 Center text
           Text is centered within the box.

 Right justify text
           Text is right justified within the box.

 Font...
           Change fonts, just like the Edit Font command.


ΓòÉΓòÉΓòÉ 4.6.2.3. Eraser size ΓòÉΓòÉΓòÉ

When the Edit Erase tool is displayed, you can alter the size of the eraser
with commands on the pop-up menu.

You can also select a small, medium or large eraser size using the Utilities
Tool accessories Eraser size cascade menu.


ΓòÉΓòÉΓòÉ 4.6.3. Print log ΓòÉΓòÉΓòÉ

Utilities Print log prints a fax log report to your current printer.

Use Fax Printer setup to select a printer and set the printer options before
printing your log.  You can print the log to any OS/2 printer, including the
fax printer driver if you want to send the log information as a fax document.


ΓòÉΓòÉΓòÉ 4.6.4. Maintain log ΓòÉΓòÉΓòÉ

Utilities Maintain log helps you clean up your fax log.

After sending and receiving numerous fax documents, you may find that your log
(and your disk) is filled with many log entries and fax documents that you no
longer need.  The dialog box that is displayed by this command helps you clean
up the log.  Simply check the operations that you want to perform and press the
Ok button to carry them out.

Delete entries older than date automatically removes all log entries with a
date that is older than a specified date and, if no remaining log entry shares
the associated fax document, deletes the fax document itself.

Delete entries with status of 'Sent' automatically removes all log entries that
show a status of Sent and, if no remaining log entry shares the associated fax
document, deletes the fax document itself.

Remove 'informational' entries removes log entries which probably aren't
necessary anymore, making it easier to identify fax documents which may require
your attention.  For example, it may take several attempts to send a fax
document, but you usually care only about the final status.  This selection
deletes failing attempts which were retried but keeps the final result, so you
can easily see whether or not the fax was successfully delivered.  Log entries
that don't have any fax document or cover sheet data, such as errors from
"wrong number" calls to your line when in receive mode, will also be deleted.
(This is the same action as the Clean command on the log's pop-up menu.)

Remove entries missing fax file removes all log entries for which the
associated fax document cannot be found.  If you manually delete any *.FAX
files (which contain the fax documents), you can use this to remove log entries
for the deleted *.FAX files.

Add entries for 'no entry' fax files creates new log entries for *.FAX files
(i.e., fax documents) that are not associated with a log entry.  Ordinarily,
each *.FAX file will be associated with one or more log entries, and the *.FAX
file will automatically be deleted when its last (or only) associated log entry
is removed.


ΓòÉΓòÉΓòÉ 4.6.5. Edit phone books ΓòÉΓòÉΓòÉ

The Phone book provides a convenient way to specify the recipient (or multiple
recipients) for the fax document.

You can use and edit phone books through the Phone book button on the Send Fax
dialog, but the Utilities Edit phone books command provides a simpler dialog
for entering and updating phone book information, and it can be accessed
directly with a command or toolbar icon.

To edit a phone book record, select it with the mouse and press the Edit
button.  To enter a new phone book record, press the New button.

Other features include:

 Fonts     Change the phone book font by dragging a font from the OS/2 Font
           Palette.

 Size      Set the size of the window by dragging the window border with your
           mouse.

 Sorting   Use the radio buttons to sort on either Name or Company.  The Phone
           book display check box on the Program page of the Settings notebook
           controls whether names are displayed and sorted based on first name
           or last name.

 Search    Press a letter to cycle through the matching Name or Company entries
           (depending on your current sort order), or drag the scrollbar thumb
           to quickly move to the desired entry.

 Group names provide a way of selecting a set of recipients (a distribution
 list) from the phone book.  See the Select group command information for
 details.

 You can have multiple phone books.  Each phone book has a name, and the name
 of the open phone book is displayed in the Phone book field at the top of the
 Phone Book dialog box.

 To create a new phone book, simply type its name in the Phone book field and
 then add phone book entries.

 To change to a different phone book, select its name from the pull-down list
 or type its name in the field.

 Except for the default phone book (named default), the phone book files are
 automatically deleted if you delete all of their entries.


ΓòÉΓòÉΓòÉ <hidden> Fax Modem Configuration ΓòÉΓòÉΓòÉ

This is where you set options for your fax hardware.  Also see the Ports page
to select the port.

Baud Rate indicates the maximum baud rate for your fax hardware in bits per
second (BPS).  Set this rate to match the maximum rate that your fax hardware
supports (or the maximum rate you want it to use).

Speaker radio buttons specify the fax hardware speaker modes.  The Dial setting
(recommended) allows you to hear the dial tone and dialing, but disables the
speaker after the call is connected.  The On setting keeps the speaker on at
all times, and the Off setting keeps the speaker off at all times.  The speaker
volume can be set to High, Medium or Low.

Line Type indicates whether the fax hardware should use tone or pulse dialing
and whether you hear a normal dial tone on your line.  If your phone line
supports "Touch-Tone" dialing, select Tone, else select Pulse.  Select Dial
tone if you should wait for a dial tone before dialing, but if you are on a
telephone system that doesn't provide a normal dial tone, then select No dial
tone.

Answer Rings specifies the number of rings that should be allowed before
answering an incoming call when in receive mode.  Use the Fax Receive command
to control receive mode.

The Modem Type page specifies the command set which is required for your fax
modem.  Check the README.DOC file to see if special settings are required for
your fax modem.  Using incorrect settings may cause your modem to fail or may
corrupt fax documents that you send or receive.  Special settings are also used
for certain fax modems:

 Skip TCF read
           This skips the normal reading of the Class 1 training signal.  Used
           for the IBM modem in the L40SX laptop.

 Check TCF signal
           For most Class 1 modems, this will provide enhanced speed
           downgrading.  This may improve the quality of faxes received over
           noisy lines.

 Receive EOP delay
           Use on USRobotics Courier and Sportster Class 1 modems.  These
           modems need a small (.4 sec) delay after receiving a page before
           issuing the next command.

 Alternate bit order
           Use on Multitech and Everex Class 2 modems.  There is some
           disagreement in how Class 2 bit ordering should be implemented.
           These modems use bit ordering where transmitted data is consistent
           with received data.  If this setting is wrong for your modem, sent
           and/or received faxes will be totally garbled.

 No DLE escape
           Use on Adtech and some Zoltrix Class 2 modems.  These modems don't
           properly use DLE characters to flag DLE data characters in the data
           stream.  Indicated by received faxes with horizontal streaks.

 XON receive start
           Use on Everex Class 2 modems.  The Class 2 specification states that
           a DC2 character should start data flow of a received page. This
           modem requires an XON (DC1) instead, otherwise fax receiving will
           fail with a timeout error.

 Use HW FIFO (16550)
           Fax modems and serial ports utilizing the 16550A chip can benefit
           from using this setting.  This turns on the high performance
           buffering in the 16550A chip (it's ignored if you don't have one).
           System interrupt overhead can be reduced by about 90%.

 No baud rate stepdown
           The IBM L40SX laptop internal fax modem can't transmit at other than
           9600bps.  This setting forces Class 1 or 2 send retraining to stay
           at the set baud rate rather than stepping down to lower speeds.  It
           does not affect receiving.

 Special command
           Use with various modems that require additional initialization
           commands to be more compatible with our software.  Some modems need
           a command to turn on XON/XOFF handshaking (such as &H2 with the
           Courier/Sportster Class 1 modems).

 Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> SatisFAXtion Configuration ΓòÉΓòÉΓòÉ

The fax program automatically locates the SatisFAXtion board(s) in your system.
If the Ports page in the Settings notebook doesn't show your SatisFAXtion
board(s), then the board is not installed or configured correctly.  See the
appendices in the Reference Manual for SatisFAXtion setup and use instructions.

Baud Rate indicates the maximum baud rate for your fax hardware in bits per
second (BPS).  Set this rate to match the maximum rate that your fax hardware
supports (or the maximum rate you want it to use).

Answer Rings specifies the number of rings that should be allowed before
answering an incoming call when in receive mode.  Use the Fax Receive command
to control receive mode.

Speaker radio buttons specify the fax hardware speaker modes.  The Dial setting
(recommended) allows you to hear the dial tone and dialing, but disables the
speaker after the call is connected.  The On setting keeps the speaker on at
all times, and the Off setting keeps the speaker off at all times.  The speaker
volume can be set to High, Medium or Low.

Line Sharing allows you to set SatisFAXtion line sharing options, if supported
by your SatisFAXtion board.  These options work for the SatisFAXtion/200,
SatisFAXtion/400, or the original SatisFAXtion board if you have purchased the
upgrade kit from Intel and are using firmware version 1.4 or later.  If you
have the original SatisFAXtion board without the upgrade, always leave this
field set to Own line.  Consult your Intel Installation Guide for information
on the line sharing options.

Note:   The DTMF route option is generally used only for the LAN version.  When
enabled, the program will collect Touch-Tone digits from the caller when
receiving a fax, and the LAN version can use the digits to automatically route
the fax document to a workstation user.  A SatisFAXtion board waits up to 6
seconds for the DTMF digits, or the caller can press the pound (#) key on their
telephone keypad to terminate their entry.

Distinctive Ring allows you to select the ring options, if supported by your
SatisFAXtion board.  See your Intel Installation Guide for details.

On the second page, Line Type indicates whether the fax hardware should use
tone or pulse dialing and whether you hear a normal dial tone on your line.  If
your phone line supports "Touch-Tone" dialing, select Tone, else select Pulse.
Select Dial tone if you should wait for a dial tone before dialing, but if you
are on a telephone system that doesn't provide a normal dial tone, then select
No dial tone.

Carrier Wait specifies the number of seconds that the SatisFAXtion board will
wait for a fax carrier tone when dialing a fax number.  For fastest detection
of busy or no answer calls, you may want to reduce this value to 30 seconds.
For international calling or other situations where there may be a delay in
connecting the call, you may want to increase this value to 60 seconds or more.

DTMF Duration specifies the duration of the tones (and gaps between tones) for
tone dialing.  A value of 95 milliseconds is recommended, but you can adjust
this value depending on your telephone system requirements.

Line Compensation specifies the line compensation parameter for the
SatisFAXtion board, which compensates for line inductance in certain telephone
line situations.  This should normally be left in the 0.0 km value, but if you
are experiencing line problems, changing this value may improve your ability to
send/receive fax documents or allow you to more reliably run at higher fax baud
rates.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> Workstation Configuration ΓòÉΓòÉΓòÉ

Check with your LAN administrator to determine the correct mode and settings
for your LAN configuration.

Your fax server is installed for either Shared mode or Private mode.  Select
the mode which is used by your fax server.

The User ID must be your LAN user ID.  Check with your administrator if you
don't know your user ID.

If using Shared mode, the Server fax directory is the network pathname for
accessing the fax server's fax directory from your workstation.

If using Private mode, the User ID is your LAN user ID, and the User parent
directory is the network pathname for accessing the fax system's user parent
directory from your workstation.  For example, if your user ID is JOE and your
administrator has created the N:\FX\JOE\ directory on your file server for your
personal fax files, then you would enter N:\FX\ as the User parent directory.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> GammaFax Configuration ΓòÉΓòÉΓòÉ

This is where you set options for your GammaFax hardware.  Also see the Ports
to select the GammaFax port.

If the Ports page does not show any ports in its list, then the GammaFax
software is not installed or configured correctly. See the Reference Manual and
README.DOC file for setup and use instructions.

Q File displays the name of the GammaFax dispatcher queue file.  The path to
the GammaFax files is specified by the GFAX environment variable.  This
environment variable should be set in your CONFIG.SYS file.

Line Type indicates whether the fax hardware should use tone or pulse dialing
and whether you hear a normal dial tone on your line.  If your phone line
supports "Touch-Tone" dialing, select Tone, else select Pulse.  Select Dial
tone if you should wait for a dial tone before dialing, but if you are on a
telephone system that doesn't provide a normal dial tone, then select No dial
tone.

Q Poll Time is specified in seconds (from 5 to 99 seconds).  This is generally
set to the same value as the "queuet" GammaFax configuration value.


ΓòÉΓòÉΓòÉ <hidden> Brooktrout Configuration (Fax/Voice API) ΓòÉΓòÉΓòÉ

This is where you set the options for your Brooktrout fax hardware if you are
using Brooktrout boards with Brooktrout's Fax/Voice API version 3.3 or later.

To select the Brooktrout ports for sending or receiving, see the Ports page in
the Settings notebook.

Note:   You must run Brooktrout's FAXINIT program to initialize the Brooktrout
boards.  You may want to include FAXINIT in your STARTUP.CMD file.  See the
Reference Manual and README.DOC file for instructions.

Bfax Config File indicates the pathname of the Brooktrout configuration file,
such as C:\FAX\BTCALL.CFG.

The Enable DTMF Routing check box is generally used only for the LAN version.
When enabled, the program will collect Touch-Tone digits from the caller when
receiving a fax.  The other fields set the maximum number of digits to be
collected, and the timeout values (in seconds) for collecting the digits.  With
the LAN version, the DTMF digits can be used for automatically routing the fax
document to a workstation user.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> Commetrex MultiFax ΓòÉΓòÉΓòÉ

The Commetrex MultiFax hardware and software configuration is not under our
control.

See your MultiFax documentation or contact Commetrex for configuration
information.


ΓòÉΓòÉΓòÉ 4.7. Help Menu ΓòÉΓòÉΓòÉ

The Help menu contains the following commands:

 Help index       index of help information

 General help     help on fax application

 Using help       help on the help system

 Keys help        key assignments

 Product information version/copyright


ΓòÉΓòÉΓòÉ 4.7.1. Help index ΓòÉΓòÉΓòÉ

Use this choice to display the help index.

The help index lists the titles of the help information that is available.  You
can select items from the list to get further information on any of the topics.


ΓòÉΓòÉΓòÉ 4.7.2. General help ΓòÉΓòÉΓòÉ

Use this choice to get general help for the fax program.

General help provides general information about the program you are using.
When in the Help window, you might find it useful to press Ctrl+C to see the
Table of Contents for the available help information.


ΓòÉΓòÉΓòÉ 4.7.3. Using help ΓòÉΓòÉΓòÉ

Use this choice to find out what kind of help is available and how to use the
help that is available.

In general, help is provided for every menu and command.


ΓòÉΓòÉΓòÉ 4.7.4. Keys help ΓòÉΓòÉΓòÉ

Use this choice to display a list of key assignments for the fax program.


ΓòÉΓòÉΓòÉ 4.7.5. Product information ΓòÉΓòÉΓòÉ

Product information displays the version and copyright information.


ΓòÉΓòÉΓòÉ 5. Fax Status Window ΓòÉΓòÉΓòÉ

The status window keeps you informed about background activities such as
sending, receiving and printing fax documents.

The status window also indicates the number of documents sent, documents
received and errors since you started the program or last pressed the status
window's Hide button or used the Hide command from the status window's pop-up
menu.

The Hide button or command hides the status window and resets the counts of
sends, receives and errors to zero.  The status window will automatically
appear again when something happens, such as a fax document being received or
transmitted.  To avoid interrupting your work, the status window will not force
itself to the top when it reappears.  If you are working in a window or
maximized application that covers the status window's position, you will need
to uncover the status window to see it.

A pop-up menu, displayed by right-clicking on a line in the status window,
provides additional features:

 Stop
           Used after selecting a line from the status window to abort the
           selected activity.  You can use this to abort a print job that is in
           progress.  With most types of fax hardware, you can also abort a fax
           transmission or reception that is in progress.

 Fax window
           Displays the main fax window.

 Open log
           Displays the main fax window and opens the fax log.

 Open received
           Displays the main fax window and views the next received fax
           document.

 Receive modes
           Provides a quick way of toggling receive modes.  This is especially
           useful for fax modem users who need to temporarily release the COM
           port to make a data modem call.

 Hold
           Toggles hold mode.  Hold mode prevents new send or receive activity
           on the fax lines.  This is useful for shutting down a busy system or
           preventing spooled jobs from sending at this time.

 Note:   For additional status feedback, you can turn on the Send done and
 Receive done tones on the Program page of the Settings notebook.  This will
 provide audio feedback on the success or failure of send and receive
 operations.  If Send done is checked, successful sends will be indicated by
 three tones of rising pitch (the fax successfully took off).  If Receive done
 is checked, successful receives will be indicated by three tones of falling
 pitch (the fax successfully landed).  If a send or receive fails for whatever
 reason, the last tone in the sequence is a lower-pitch tone (it crashed).


ΓòÉΓòÉΓòÉ 5.1. Status Window Hide ΓòÉΓòÉΓòÉ

The Hide button or command hides the status window and resets the counts of
sends, receives and errors to zero.

The status window will automatically appear again when something happens, such
as a fax document being received or transmitted.  To avoid interrupting your
work, the status window will not force itself to the top when it reappears.  If
you are working in a window or maximized application that covers the status
window's position, you will need to uncover the status window to see it.


ΓòÉΓòÉΓòÉ 5.2. Status Window Stop ΓòÉΓòÉΓòÉ

The Stop command is used after selecting a line from the status window to abort
the selected activity.

You can use this to abort a print job that is in progress.

With most types of fax hardware, you can also abort a fax transmission or
reception that is in progress by selecting it's line and using the Stop
command.


ΓòÉΓòÉΓòÉ 5.3. Fax Window ΓòÉΓòÉΓòÉ

The Fax Window command displays the main fax window.


ΓòÉΓòÉΓòÉ 6. Fax Log Status Codes ΓòÉΓòÉΓòÉ

The fax log identifies the status of each fax document using the following
values in the Status field (sorted alphabetically):

 Status    Meaning and Action

 BadRcv    General failure during fax receive.  Try reception again.  Could be
           a noisy line.

 BadSnd    General failure after training was completed.  Try again.  Could be
           caused by a noisy line or fax hardware defect.

 Busy      Dialed ok, but line was busy.  Try again.  Can set Busy retries on
           Fax page of Settings notebook for auto retry.

 CfgErr    Configuration file error.  Your fax hardware requires a
           configuration file.  Check file path and file contents.  Consult
           your fax hardware documentation.

 DialTn    Dial tone detected after dialing.  Did a human answer and then hang
           up?  Are you using tone dialing on a pulse line?

 Edit      Fax document created or modified but not yet sent.  If desired, open
           the document and send it.

 Hangup    Remote machine hung up unexpectedly.  Try again. Repeated failures
           may mean that your fax hardware and the remote fax hardware are
           incompatible, in which case you should try using different fax
           hardware or check with the fax hardware vendors for ROM upgrades.

 Killed    Transmission or reception was aborted using the Stop command on the
           status window's pop-up menu.

 MdmErr    Modem command error.  Fax hardware not compatible? Wrong ADP file?
           Try again.

 NoAnsr    Dialed ok, but no answer.  Check phone number.  Try again.

 NoCarr    Dialed ok, but no fax carrier was detected.  Is the receiving end a
           fax machine?  Check phone number and retry.

 NoDial    No dial tone was detected.  Is the phone line attached to your fax
           hardware?  Check your phone line.  Try again.

 NoDrv     Specified FMD device cannot be found, does not respond, or is in use
           by another program.  Close other programs that are using the COM
           device.  Is the FMD device driver installed?

 Noise     Bad data received from fax hardware.  Probably a noisy line.  Try
           again.  If problem persists, try another phone line if possible.

 NoMem     No memory available.  Your OS/2 system is seriously bottlenecked.
           Close unneeded applications and/or obtain more memory for your
           computer.

 NoTrn     Dialed ok, a fax machine answered, but training failed.  Try again.
           Could be caused by a noisy line or fax hardware defect.

 Print     Fax document created by the fax printer driver.  Open the document
           to view, edit or send it.

 Rcvd      Successfully received, not yet displayed/read.  Open the fax
           document to read it.

 Read      Successfully received and read.

 Send      Currently sending.

 Sent      Successfully sent.

 Spool     Spooled to send (maybe at a future date or time).

 SysErr    Software failure.  Could be caused by inability to find or read the
           fax file, as from disk error.

 TmeOut    No response from a command to the fax hardware.  Fax hardware turned
           off or incompatible?  Try again.

 Voice!    Voice detected after dialing.  Wrong phone number?  This could be a
           voice mail system that requires special interaction, or a phone
           company message telling you that "all lines are temporarily busy" or
           "the number has been changed."  Dial the call manually to
           investigate?  Try again. (Supported only if your fax hardware
           supports voice detection during call progress analysis.)

 Note:   No retries are done for Voice! or Killed failures.


ΓòÉΓòÉΓòÉ 7. Fax Errors/Problems ΓòÉΓòÉΓòÉ

Information is available for the following problems and error conditions:

 Error messages:
 Can't find or load 'FAX.ADP'
 Can't find fax adapter function 'xxxx'
 Error loading fax adapter dialog box
 Fax modem on 'FMDx' does not respond correctly
 Fax Modem Driver 'FMDx' is not loaded or is not responding
 Fax device 'FMDx' is unavailable
 Other problems:
 Start Minimized - HOW???
 Fax hardware dials but fails
 Program cannot find help file
 Printer driver cannot find help file
 Gray scale display looks strange
 Fax takes too long to send
 Can't print faxes from DOS or Windows
 Printer driver changes don't affect apps
 Printing speed
 Printing slows the system
 Fax won't print to paper
 Printer memory error


ΓòÉΓòÉΓòÉ 7.1. Can't find or load 'FAX.ADP' ΓòÉΓòÉΓòÉ

The error message Can't find or load 'FAX.ADP' means that the program cannot
find the hardware adapter file that it uses to talk to the fax hardware, or the
IOPL setting in your CONFIG.SYS file is set incorrectly.  The FAX.ADP file
should be in the fax program directory.

If you continue, the program will run in "no hardware" mode.  You won't be able
to send, receive or configure the fax hardware, but you can edit fax documents
and use other commands.

If the FAX.ADP file is missing, try reinstalling the program. The appropriate
FAXxx.ADP file should have been copied into the FAX.ADP file by the INSTALL
program (or you can copy the file manually if necessary).

Your CONFIG.SYS file should contain the line "IOPL=YES".  If you prefer to list
individual application files in your IOPL list, be sure that FAX and FXPRINT
are included in the IOPL list.


ΓòÉΓòÉΓòÉ 7.2. Can't find fax adapter function 'xxxx' ΓòÉΓòÉΓòÉ

The error message Can't find fax adapter function 'xxxx' usually means that
there is a version mismatch between your program and the FAX.ADP file.  This
file should have been placed in the fax program directory.

Try reinstalling the program to ensure that the EXE and FAX.ADP files match.
The appropriate FAXxx.ADP file should have been copied into the FAX.ADP file by
the INSTALL program (or you can copy the file manually if necessary).


ΓòÉΓòÉΓòÉ 7.3. Error loading fax adapter dialog box ΓòÉΓòÉΓòÉ

The error message Error loading fax adapter dialog box usually means that there
is a version mismatch between your program and the FAX.ADP file.  This file
should have been placed in the fax program directory.

Try reinstalling the program to ensure that the EXE and FAX.ADP files match.
The appropriate FAXxx.ADP file should have been copied into the FAX.ADP file by
the INSTALL program (or you can copy the file manually if necessary).


ΓòÉΓòÉΓòÉ 7.4. Fax modem does not respond correctly ΓòÉΓòÉΓòÉ

The error message Fax modem on 'FMDx' does not respond correctly means that the
fax hardware either did not respond to a command or responded incorrectly.

This can occur when no fax hardware is attached, the fax hardware is not turned
on, the values on the Modem Type page of the Settings notebook are incorrect,
or the wrong FAX.ADP file is installed.

See the README.DOC file for information on selecting the correct ADP file and
setting the correct Modem Type values for your fax hardware.  Run the program
with the "-V" parameter to obtain a verbose debugging log.


ΓòÉΓòÉΓòÉ 7.5. FMD device driver not loaded ΓòÉΓòÉΓòÉ

The error message Fax Modem Driver 'FMDx' is not loaded or is not responding
means that the FMD device cannot be found.

This could be because the FMD.SYS device driver is not loaded.  If your fax
modem also functions as a data modem, try to verify that your modem is properly
installed and working by talking to it with a data communications program.  Run
the program with the "-V" optional parameter to obtain a verbose debugging log.


ΓòÉΓòÉΓòÉ 7.6. Fax device is unavailable ΓòÉΓòÉΓòÉ

The error message Fax device 'FMDx' is unavailable means that another program,
perhaps your data communications program, is using the corresponding COM port
or has the COM port open.

Terminate other programs that try to use the fax device before starting the fax
program.


ΓòÉΓòÉΓòÉ 7.7. Start Minimized - HOW??? ΓòÉΓòÉΓòÉ

The OS/2 2.0 and 2.1 releases have a strange behavior that makes it difficult
to start the program minimized, but it is possible.

The "Start minimized" check box is on the Session page in the program object's
settings notebook.  But if a valid OS/2 program name is indicated on the
Program page, the entire Session page is dimmed out.  To change the "Start
minimized" check box, temporarily invalidate the program name on the Program
page (just removing the last 'e' from the file name is sufficient), go to the
Session page and change the "Start minimized" check box, then go back to the
Program page and restore the correct file name.


ΓòÉΓòÉΓòÉ 7.8. Fax hardware dials but fails ΓòÉΓòÉΓòÉ

This is most often caused by noise on the phone line.

Occasionally getting a noisy phone line is a normal occurrence, and based on
your configuration settings, the fax program will automatically retry a call
when this happens.

If your line is consistently noisy, try unplugging extension phones or other
attached phone lines that may be causing noise.  If possible, use a different
phone line.


ΓòÉΓòÉΓòÉ 7.9. Program cannot find help file ΓòÉΓòÉΓòÉ

Check to see that the help file (FX001.HLP) is in the same directory as the fax
program file.


ΓòÉΓòÉΓòÉ 7.10. Printer driver cannot find help file ΓòÉΓòÉΓòÉ

Check to see that the help file (FX001.HLP) is in the same directory as the
printer driver file (FxPrint.DRV).

Note that the INSTALL program will place these files in the fax program
directory, but if you install the printer driver using OS/2 system utilities
rather than the INSTALL program, the OS/2 system will place them in
C:\OS2\DLL\FXPRINT.


ΓòÉΓòÉΓòÉ 7.11. Gray scale display looks strange ΓòÉΓòÉΓòÉ

The View Gray scale display. technique uses the Monitor type value on the
Program page of the Settings notebook to select optimal gray values for your
monitor.

If your color monitor is showing partially colored letters on your fax
document, you probably have Monitor type set to Plasma monochrome rather than
Color.

If the letters on your monochrome monitor look too light when using the Gray
scale display technique, try using the Plasma monochrome setting to darken the
letters.


ΓòÉΓòÉΓòÉ 7.12. Fax takes too long to send ΓòÉΓòÉΓòÉ

Because of the way that fax documents are compressed and transmitted, the use
of large areas of fine-grained patterns will slow fax transmission.

If you are concerned about minimizing transmission time and thereby minimizing
your long-distance telephone charges, you may want to use solid black, solid
white or coarse patterns for large charts and images.

Watch out for large areas that look gray... there is only black and white in a
fax document, so a gray area is actually made up of alternating black and white
dots, and this is especially slow to send.


ΓòÉΓòÉΓòÉ 7.13. Can't print faxes from DOS or Windows ΓòÉΓòÉΓòÉ

Open the Settings notebook for the fax printer object, go to the Printer driver
page, and press the Job Properties button.  Set the Tones field to On.  This
will enable beeping tones during printer driver operation, which is very useful
for testing this problem.

If Tones is On but no tones occur when you try to print to the printer driver,
that means that the printer driver is not being accessed, so the problem is
probably due to an OS/2 configuration issue.  Check the Output page in the
Settings notebook and make sure that an available LPT device is being used for
the fax printer object.  Try a different, available LPT device if possible.
Don't use a COM device for the printer object since OS/2 will only redirect DOS
and WIN-OS/2 output if an LPT device is used.

Note:   You can test operation on an LPT port by using a command like "COPY
\CONFIG.SYS LPT3" at a command prompt.  When working correctly, you will hear
tones as soon as you type this command, and this should result in a Print
status document in your fax log.


ΓòÉΓòÉΓòÉ 7.14. Printer driver changes don't affect application ΓòÉΓòÉΓòÉ

Most applications use the printer object settings, but some OS/2 applications
incorrectly use the printer driver settings, so it is best to make any changes
in both places.

To change the default values, display the pop-up menu for the fax printer
object by pointing at the printer object and clicking mouse button 2.  Click on
the arrow to the right of Open, then click on Settings.  Click on the Printer
driver tab.  Now press the Job properties button to see the printer object's
configuration dialog box, or double-click on the fax printer driver icon in the
notebook's Printer driver window to see the printer driver's configuration
dialog box.

The same dialog box is used for both, but the values for the object and driver
might be different.


ΓòÉΓòÉΓòÉ 7.15. Printer speed ΓòÉΓòÉΓòÉ

The fax program, being a well-behaved OS/2 program, always uses an OS/2 Print
Driver for its printing.

Fax documents, being large bitmapped graphics images, must be printed using
your printer's graphics mode.  These are big bitmaps (e.g., at 300 dpi, each
page is about a megabyte), so large amounts of data must be sent to the
printer.  This takes time.

Some suggestions:

  1. Try printing with a lower graphics resolution.  A fax page must be
     converted into a graphics image at the printer's resolution for printing.
     The image size for each page is almost 1 Mbyte at 300 dpi, but less than
     256 kbyte at 150 dpi.  You may sacrifice some print quality, but each page
     will print much faster at a lower resolution.

  2. Laser printer user's - consider upgrading to a printer (and if necessary,
     an OS/2 printer driver) that supports PCL 5.  Printers such as the
     LaserJet II have a relatively slow parallel port and their PCL4 language
     requires that every bit be sent to the printer, which means that it can
     take about three minutes to print a 300 dpi page.  Some newer printers,
     such as the LaserJet III and LaserJet 4, have a faster parallel port and
     their PCL 5 language supports special codes in the data stream to
     significantly reduce the number of bytes that need to be transmitted to
     the printer.  This provides much faster printing of graphics images such
     as fax documents.


ΓòÉΓòÉΓòÉ 7.16. Printing slows the system ΓòÉΓòÉΓòÉ

Printing a fax to paper is computationally intensive since a fax page is a
large bitmap and this bitmap must be resized and copied into the printer
driver.  This can result in sluggish system performance when a fax is being
printed to paper.  You can lower the priority of the print thread to avoid
sluggish system performance, but be sure to note the warning below.

The Printer: Idle priority check box on the Printer page of the Settings
notebook causes the print thread to run at "idle" priority to avoid slowing
system performance when printing fax documents to paper.

Warning:  DOS command windows and DOS applications run at normal priority even
when they are idle, and this prevents any "idle" priority activity from
running, so fax printing will pause when any DOS processes are running.  IBM
intends to correct this problem in a future OS/2 release, but for now, DO NOT
SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE DOS
PROCESSES ARE ACTIVE.


ΓòÉΓòÉΓòÉ 7.17. Fax won't print to paper ΓòÉΓòÉΓòÉ

If you tell the program to print a fax to paper but the fax never prints, it's
probably because the program is configured to do "idle priority" printing but
DOS applications are preventing idle priority activities from running.  See the
warning below.

The Printer: Idle priority check box on the Printer page of the Settings
notebook causes the print thread to run at "idle" priority to avoid slowing
system performance when printing fax documents to paper.

Warning:  DOS command windows and DOS applications run at normal priority even
when they are idle, and this prevents any "idle" priority activity from
running, so fax printing will pause when any DOS processes are running.  IBM
intends to correct this problem in a future OS/2 release, but for now, DO NOT
SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE DOS
PROCESSES ARE ACTIVE.


ΓòÉΓòÉΓòÉ 7.18. Printer memory error ΓòÉΓòÉΓòÉ

Unless the printer has enough available memory, it may produce an error when
you attempt to print a full-page fax document.

Since a fax document is an image, it is printed in graphics mode.  In general,
you must have at least one megabyte of printer memory to print a full page of
high resolution (300 dpi) graphics on a LaserJet printer. Even if you have more
memory than this in your printer, portions of the memory may be used up by
downloaded fonts or other data from other programs.  In this case, resetting
the printer may correct the situation and allow printing of full-page
high-resolution graphics.

If you do not have enough memory to print in high-resolution, or if you want to
speed printing, you can use a lower resolution for printing fax documents.  You
can use the Fax Printer setup command to change the printer resolution.


ΓòÉΓòÉΓòÉ 8. Fax Printer Driver Information ΓòÉΓòÉΓòÉ

The fax printer driver allows your other applications to create fax documents
using their standard print commands.

If the fax printer driver is installed, simply tell your OS/2 application to
use the fax printer device, then print to it.  For instructions on printing fax
documents from your WIN-OS/2 and DOS applications, see the User's Guide.  (See
the Printer Driver Installation information if you have not yet installed the
printer driver.)

When you print to the fax printer driver, an optional pop-up dialog box allows
you to send the fax document, or you can use the fax application program to
edit and send the fax document later.

If necessary, consult your application's documentation for instructions on
printing.  Most OS/2 applications use File Printer setup for selecting printer
devices and File Print to print to the selected printer device.

Most OS/2 applications let you temporarily change the printer configuration
items by pressing a Setup button on their File Printer setup dialog box.

If the application does not provide this, or if you want to change the default
values for the printer configuration items, do the following, point at the
printer object and press mouse button 2 to display the pop-up menu for the
printer object.  Click on the arrow to the right of Open, then click on
Settings. Click on the Printer driver tab.  Press the Job properties button to
see the Printer Driver Configuration dialog box.

See fax printer driver configuration for information about configuration items.


ΓòÉΓòÉΓòÉ 8.1. Fax Printer Driver - Installing ΓòÉΓòÉΓòÉ

The INSTALL program can install the printer driver.

You can adjust the check boxes on the INSTALL screen to install just the
printer driver.

On OS/2, note that you can create multiple printer objects which use the same
printer driver.  It is not necessary to reinstall the printer driver to create
additional printer objects.

Even though they use the same printer driver, each of the printer objects can
have different Job properties on the Printer Driver page and a different LPT
port on the Output page of its settings notebook.  This may be useful if you
want different fax printer driver settings (different emulations, etc.)
available on different LPT devices.

IMPORTANT
Your CONFIG.SYS file must grant IOPL privilege to the printer driver.  The
INSTALL program modified your CONFIG.SYS file to set the required IOPL
privilege (or told you how to modify it yourself), but you must reboot your
system with the modified CONFIG.SYS before attempting to install the printer
driver.


ΓòÉΓòÉΓòÉ 8.2. Fax Printer Driver Configuration ΓòÉΓòÉΓòÉ

Help on using the fax printer driver is also available.

Length selects the page size for your fax pages.

Orientation selects portrait (normal) or landscape (sideways) mode.  Landscape
can be used for printing spreadsheets or other documents that are too wide to
fit in a normal 8.5" page width.

Gray levels is used to specify how the printer driver should deal with colored
areas.  When printing colored images, some applications send the color
information to the printer driver, and the printer driver can convert the
colors in several ways as described below.  Experiment with the Gray levels
setting to see what works best for printing your images.

   Black & white
           forces all colors to black.

   Fax 8-level
           maps colors to special patterns that are custom-designed to allow
           efficient fax transmission and support resizing and printing without
           aliasing (distortion).

   System dithered
           uses standard system color dithering which can produce nice looking
           images, but the images are less efficient for fax transmission and
           the gray areas may alias (distort) when resized or printed.

 Resolution selects either fine (200x200 dpi) or normal (200x100 dpi)
 resolution for the fax document.  Using fine mode provides the best quality.

 Action radio buttons let you choose to send fax documents immediately or send
 later using the fax application program.  The action choices do the following:

   Log entry The printer driver writes the fax file and place an entry in the
           Fax Open log with a status of Print.  You then use the fax
           application program to view, edit and send the fax document.

   Send pop-up This is like Log entry, but the program also displays a Send Fax
           dialog box for sending the fax document.  The Fax Send options are
           available to you, including cover sheets, header lines, phone books
           and deferred transmission.  If you decide not to send the fax
           document, press the Cancel button on the dialog box.  In this case,
           the document will appear in the fax log with a status of Print (just
           like using the Log entry action).

 Tones is used to select beeping tones which indicate printer driver activity.
 These tones are useful for determining if the printer driver is installed and
 operating correctly, and also allow you to determine when background printer
 driver activity is completed.

 Emulation is used to select the desired type of printer emulation.  This
 setting will not affect printing from true OS/2 applications that use printer
 drivers, but it will affect printing from DOS applications, Windows
 applications and direct printing to the LPT device.  Depending on your product
 version, the emulation settings may include the following:

   >>FONT
           This setting will recognize all >> fax printer driver commands as
           described in the Printer Driver Reference chapter of the Reference
           Manual.  If you wish to use >>FONT and certain other >> commands,
           you must set emulation to >>FONT.

   IBM ProPrinter X24E
           This setting emulates the IBM Proprinter X24 printer.  Because it is
           assumed that Proprinter codes will be used for font control, the
           >>FONT fax printer driver command will not be recognized.
           Proprinter output is directly mapped onto the fax page, producing
           optimal quality but at a slightly reduced size.

   IBM PP X24E enlarged
           This setting is like the IBM ProPrinter X24E setting, but it
           enlarges the output to use the entire fax page.

   HP LaserJet PCL
           This setting emulates the LaserJet III printer's Printer Control
           Language (PCL5).  Because it is assumed that PCL5 commands will be
           used for font and page control, certain >> fax printer driver
           commands will not be recognized (including >>FONT and >>PAGE).  To
           use the PCL emulation, tell your other applications to treat the
           FxPrint printer device like a LaserJet III, IIIP, II or IIP printer.
           Do not use IIID or IID settings since duplex commands may corrupt
           your results.

   HP PCL normal res-light
           This is like the HP LaserJet PCL setting, but alters the way that
           the PCL emulation produces normal resolution fax documents.  If you
           are using the HP LaserJet PCL emulation setting and feel that the
           fax document is "too dark", use this setting to put "less ink" on
           the page for a lighter result.

 Note:   Most applications use the printer object settings, but some OS/2
 applications incorrectly use the printer driver settings, so it is best to
 make any changes in both places.

 To change the default values, display the pop-up menu for the fax printer
 object by pointing at the printer object and clicking mouse button 2.  Click
 on the arrow to the right of Open, then click on Settings.  Click on the
 Printer driver tab.  Now press the Job properties button to see the printer
 object's configuration dialog box, or double-click on the fax printer driver
 icon in the notebook's Printer driver window to see the printer driver's
 configuration dialog box.  The same dialog box is used for both, but the
 values for the object and driver might be different.

 Note:   If Tones is On but no tones occur when you try to print to the printer
 driver, that means that the printer driver is not being accessed, so the
 problem is probably due to an OS/2 configuration issue.  Check the Output page
 in the Settings notebook and make sure that an available LPT device is being
 used for the fax printer object.  Try a different LPT device if possible.
 Don't use a COM device for the printer object since OS/2 will only redirect
 DOS and WIN-OS/2 output if an LPT device is used.  (You can test operation on
 an LPT port by using a command like "COPY \CONFIG.SYS LPT3" at a command
 prompt.  When working correctly, you will hear tones as soon as you type this
 command, and this should result in a Print status document in your fax log.)


ΓòÉΓòÉΓòÉ 9. Fax Redirector Overview ΓòÉΓòÉΓòÉ

The fax redirector program (FxRdr.exe) must be running on the fax server
machine if you are using the Private mode for your LAN fax system.  See the LAN
Installation and Administration Guide for a discussion of Private versus Shared
modes of operation.

Important:  When starting the program, the Working directory must be the user
parent directory (e.g., C:\Fx) so that the redirector can locate the fax user
information.

The fax redirector program manages communications between the fax server
program and the users, including fax routing and user notification activities.

The fax server program can send and receive fax documents, but the fax
documents and status information cannot be delivered to the users unless the
fax redirector program is running.

Workstation users can use their fax program to "send" fax documents, but the
fax documents cannot be passed to the fax server program for transmission
unless the fax redirector program is running.

The redirector automatically processes all pending work whenever it first
starts running.

Both the fax server program and the fax redirector program must be running on
your fax server to provide fax services to your LAN.  You may want to place
shadows of these programs in the Startup folder to have them started
automatically.


ΓòÉΓòÉΓòÉ 9.1. FxRdr Keys ΓòÉΓòÉΓòÉ

The standard OS/2 keyboard and mouse conventions are used to select menu items
and edit fields.  No special keys are used in the fax redirector program.


ΓòÉΓòÉΓòÉ 9.2. FxRdr Options Menu ΓòÉΓòÉΓòÉ

The Options menu contains commands for controlling and configuring the Fax
Redirector program.

 Log            toggles display of the log window

 Clear tallies  resets the activity counters

 Suspend        stops redirector activities

 Resume         continues redirector activities

 Settings       configures the redirector

 Workstations   adds and configures users

 Groups         adds and configures LAN groups (if you have the Multi-LAN Group
                Facility)


ΓòÉΓòÉΓòÉ 9.2.1. FxRdr Log ΓòÉΓòÉΓòÉ

The Log command toggles the display of the log window.

The log window shows detailed information about the activities of the FxRdr
program.


ΓòÉΓòÉΓòÉ 9.2.2. FxRdr Clear Tallies ΓòÉΓòÉΓòÉ

The Clear tallies command resets the activity counters that are shown on the
main screen of the FxRdr program.


ΓòÉΓòÉΓòÉ 9.2.3. FxRdr Suspend ΓòÉΓòÉΓòÉ

The Suspend command will temporarily suspend all routing operations.

Once your system is in operation, it is sometimes useful to suspend routing
operations while you make major configuration changes.

The redirector automatically processes all pending work whenever it first
starts running or whenever you resume operation after a suspend.

Suspending the redirector does not interfere with the fax server's sending or
receiving activities, but the fax server cannot deliver documents or status
information to users while the redirector is suspended.  Workstation users can
continue to use their fax program and "send" fax documents while the redirector
is suspended, but the fax documents will not be transmitted by the fax server
until the redirector is resumed.


ΓòÉΓòÉΓòÉ 9.2.4. FxRdr Resume ΓòÉΓòÉΓòÉ

The Resume command restarts the fax redirector's processing after a Suspend
command.

The redirector automatically processes all pending work when you resume
operation after a suspend.

Suspending the redirector does not interfere with the fax server's sending or
receiving activities, but the fax server cannot deliver documents or status
information to users while the redirector is suspended.  Workstation users can
continue to use their fax program and "send" fax documents while the redirector
is suspended, but the fax documents will not be transmitted by the fax server
until the redirector is resumed.


ΓòÉΓòÉΓòÉ 9.2.5. FxRdr Settings ΓòÉΓòÉΓòÉ

The Settings command is use to configure the redirector.

The Notify command string is used for all users who use the Command
notification method.  The format of the notify command string will depend on
your LAN software.

For LAN Server or LAN Manager networks, the string could be: net send %USER% %STATUS%

While on NetWare, a simple notify command string could be: send "%STATUS%" to %USER%

The notify command string can contain any of these special tokens:

 Token...       Replaced with...
 %USER%         the user's user id
 %WS%           the user's computer name (workstation id)
 %NAME%         the user's full name
 %STATUS%       the status message, e.g. Fax received or Send failed
 %GROUP%        the group name (see Groups for details)
 %ROOT%         the user parent directory for the user

 After replacing the special tokens with appropriate values, the redirector
 executes the command string (just as if you were typing the string at an OS/2
 command prompt on the fax server) to notify the user of a received fax
 document and other information.

 The redirector will display a warning if available disk space falls below
 Warning bytes, and will automatically suspend routing operations when
 available disk space falls below Suspend bytes.  When more disk space becomes
 available, the redirector will automatically resume operation.

 Using activity tones is recommended when you are setting up and testing your
 system.  When enabled, the fax server's speaker will play tones to indicate
 the routing of a fax document and other redirector activities.  Once your
 system is operating properly, you may want to disable the tones.

 The Copy/delete instead of move check box is for special file security
 situations.  For example, if you are using OS/2 LAN Server Advanced with it's
 HPFS386 file system on your file server, and if you are setting security so
 that workstation users do not have access to files in the fax server's fax
 data directory, then you must use this option to allow fax routing to work
 properly.  Unlike other file systems in which a moved file will assume the
 access rights of the destination directory, HPFS386 stores the file access
 rights at the file level and the file retains its original rights when it is
 moved.

 The Group items are enabled only if you have purchased the Multi-LAN Group
 Facility.  See the LAN Installation Guide for details on this optional
 feature.

 The Group WS.INI Handling value specifies whether the members of additional
 LAN groups are allowed to route received faxes to other groups (Global) or
 just to members of their own group (Local).  The initial group (which includes
 the fax server) can always route received faxes to all groups regardless of
 this setting.

 The Group Spool Action value determines whether the FxRdr program is accessing
 the remote group's files over a fast LAN-speed link (direct LAN) or over a
 slower connection (bridged LAN).


ΓòÉΓòÉΓòÉ 9.2.6. FxRdr Workstations ΓòÉΓòÉΓòÉ

The Workstations command displays a list of the fax users and provides buttons
for adding and deleting users and changing user settings.

The fax server machine must be included in the list, and must be selected as
the Fax server/redirector (*Srv**Rdr*) for the fax system.

The fax administrator (the user who will route received fax documents to the
appropriate users) must be selected as the Administrative router (*Adm*) for
the fax system.

To add a new user, press the Add button.

To view or modify a user's settings, select the user from the list and press
the Change button.

To delete a user, select the user from the list and press the Delete button.


ΓòÉΓòÉΓòÉ 9.2.6.1. FxRdr Workstation Add/Change ΓòÉΓòÉΓòÉ

The Workstation Add/Change dialog is used to add a new fax user or to
view/modify a fax user's settings.

For User ID, enter the user's LAN user ID.  If necessary, the redirector will
create a subdirectory under the user parent directory for this user.

For User Full Name, enter the user's name.  When routing fax documents with the
Fax Route command, the user list is alphabetically sorted based on User Full
Name values, so entering names in "Lastname, Firstname" format is often a good
idea.  If you are using the E-mail Interface Option, the User Full Name must be
the user's exact e-mail name and this name will be used to address mail
messages to the user.

For Computer Name, enter the LAN workstation ID for the user.  This field is
required if you use mailslot notification or the %WS% token in the Notify
Command string.

For Type, select an item only if this machine is the fax server or if this user
is assigned to be the administrative router (i.e., the fax administrator).
Received fax documents are typically routed to the user who is designated as
the administrative router, and that user will view the cover sheets and route
the documents to the intended recipients.  The user of the fax server, or any
other user, can be the administrative router.

For Notification, select the desired method(s) for handling notifications for
this user.  User's are notified about received fax documents and the final
status of fax documents that they send.  Special delivery handling
(auto-printing, delivery by e-mail attachment, auto-deletion) can also be
specified in this section.

 o OS/2 Mailslot notification means that OS/2 mailslot messages will be used to
   notify the user's OS/2 fax program.  If the user runs the OS/2 fax software
   and your LAN software is LAN Server or LAN Manager, then this is a preferred
   method.  The fax status window on the workstation will show counts of sends,
   receives and errors.

 o Command notification means that the redirector's Notify Command string will
   be used to notify the user. Since this method can use your LAN's messaging
   or E-mail commands to notify the user, it will work on all popular LAN
   systems.

 o E-Mail notification means that the E-Mail Interface Option (a separately
   purchased option) will be used to notify the user.  The users will receive
   e-mail messages to inform them of received fax documents and fax send
   errors.

 o Print fax causes the redirector to print a copy of the received fax document
   on the specified printer (in addition to doing OS/2 Mailslot, Command or
   E-Mail notification if desired).

 o E-Mail fax causes the redirector to use the E-Mail Interface Option (a
   separately purchased option) to mail a copy of the received fax document to
   the user (in addition to doing OS/2 Mailslot, Command or E-Mail notification
   if desired).  The fax is mailed as attached images and viewed using the
   e-mail software.

 o Delete fax causes the redirector to delete the received fax document from
   the fax system after it has been printed or e-mailed.

 Note:   The Print/delete option allows you to include users that prefer not to
 use the fax software on your LAN, or even users that aren't really on your LAN
 at all, as part of your fax system.  When a fax document is routed to one of
 these users, the document will be printed on the specified printer and deleted
 when printing is complete.

 The Route ID field is used to specify the user's digits for automatic fax
 routing.  Depending on your fax hardware, the Route ID may be the DTMF
 (Touch-Tone) and/or DID digits for the user.  See the LAN Installation and
 Administration Guide for details on using this field.

 The LAN Group field is used it specify the Group for the workstation user (if
 you have the Multi-LAN Group Facility).  See the LAN Installation and
 Administration Guide for details.


ΓòÉΓòÉΓòÉ 9.2.7. FxRdr Groups ΓòÉΓòÉΓòÉ

The Groups command, which is enabled if you purchase the Multi-LAN Group
Facility option, displays a list of the LAN groups and provides buttons for
adding and deleting groups and changing group settings.

The Multi-LAN Group Facility allows you to provide fax services for multiple
user groups (e.g., file servers connected with LAN bridges) with a centralized
fax server rather than installing fax hardware and fax telephone lines for each
user group.  The centralized fax server can take advantage of multiline
options, E-mail options, DID routing and other features.

To add a new LAN group, press the Add button.

To view or modify a group's settings, select the group from the list and press
the Change button.

To delete a group, select the group from the list and press the Delete button.

Once a group is defined, you can then specify the group when you add a user
through the FxRdr program's Options Workstations screen.  The FxRdr program
automatically creates the user's fax data subdirectory under their group's user
parent directory and manages the user's entry in the WS.INI file for fax
routing.

Note:   Fax files must be transferred from the group's file server to the fax
server machine to be faxed.  If the file servers are connected with LAN
bridges, the transfer speed of the bridge must be considered and the bridge
transfer speed could become a limiting factor.  However, the OS/2 fax software
is optimized for fax broadcasting (sending the same fax document to multiple
recipients) so that a single copy of the fax document is required even if you
are transmitting it to hundreds or thousands of recipients.


ΓòÉΓòÉΓòÉ 9.2.7.1. FxRdr Group Add/Change ΓòÉΓòÉΓòÉ

The Group Add/Change dialog is used to add a new LAN group or to view/modify a
group's settings.

For Name, you can use any unique name as the name of the group.

For Path, specify the drive letter and path to the group's user parent
directory.  This should be the pathname for accessing that directory from the
fax server.

The Notify Command field is used only if you want to override the FxRdr
program's Notify Command string (set on the Options Settings screen).  This is
generally needed only when running a mixture of Novell, LAN Server or other
file servers which require the use of a different Notify Command string on a
group-by-group basis.


ΓòÉΓòÉΓòÉ 9.3. FxRdr Help Menu ΓòÉΓòÉΓòÉ

The Help menu contains the following commands:

 Help index       index of help information

 General help     help on the FxRdr application

 Using help       help on the help system

 Keys help        key assignments

 Product information version/copyright


ΓòÉΓòÉΓòÉ 9.3.1. FxRdr Help index ΓòÉΓòÉΓòÉ

Use this choice to display the help index.

The help index lists the titles of the help information that is available.  You
can select items from the list to get further information on any of the topics.


ΓòÉΓòÉΓòÉ 9.3.2. FxRdr General help ΓòÉΓòÉΓòÉ

Use this choice to get general help for the fax program.

General help provides general information about the program you are using.
When in the Help window, you might find it useful to press Ctrl+C to see the
Table of Contents for the available help information.


ΓòÉΓòÉΓòÉ 9.3.3. FxRdr Using help ΓòÉΓòÉΓòÉ

Use this choice to find out what kind of help is available and how to use the
help that is available.

In general, help is provided for every menu and command.


ΓòÉΓòÉΓòÉ 9.3.4. FxRdr Keys help ΓòÉΓòÉΓòÉ

Use this choice to display a list of key assignments for the program.


ΓòÉΓòÉΓòÉ 9.3.5. FxRdr Product information ΓòÉΓòÉΓòÉ

Use this choice to display the program's version and copyright information.


ΓòÉΓòÉΓòÉ 10. E-Mail Overview ΓòÉΓòÉΓòÉ

The e-mail interface program (FxVIM.exe) must be running on the fax server
machine if you are using the e-mail interface option. See the LAN Installation
and Administration Guide for details.

The FxVIM program manages the communications between the fax server/redirector
program and the e-mail users for both outbound faxing and inbound fax routing
and notification via e-mail.

The FxVIM program automatically processes all pending work whenever it first
starts running.

All of the programs (fax server program, FxRdr program and FxVIM program) must
be running on your fax server to provide fax services to your LAN.  You may
want to place shadows of these programs in the Startup folder to have them
started automatically.


ΓòÉΓòÉΓòÉ 10.1. FxVIM Keys ΓòÉΓòÉΓòÉ

The standard OS/2 keyboard and mouse conventions are used to select menu items
and edit fields.  No special keys are used.


ΓòÉΓòÉΓòÉ 10.2. FxVIM Options Menu ΓòÉΓòÉΓòÉ

The Options menu contains commands for controlling and configuring the FxVIM
program.

 Log            toggles display of the log window

 Clear tallies  resets the activity counters

 Suspend        stops e-mail activities

 Resume         continues e-mail activities

 Settings       configures the FxVIM program


ΓòÉΓòÉΓòÉ 10.2.1. FxVIM Log ΓòÉΓòÉΓòÉ

The Log command toggles the display of the log window.

The log window shows detailed information about the activities of the FxVIM
program.


ΓòÉΓòÉΓòÉ 10.2.2. FxVIM Clear Tallies ΓòÉΓòÉΓòÉ

The Clear tallies command resets the activity counters that are shown on the
main screen of the FxVIM program.


ΓòÉΓòÉΓòÉ 10.2.3. FxVIM Suspend ΓòÉΓòÉΓòÉ

The Suspend command will temporarily suspend the fax-related e-mail operations.

Once your system is in operation, it is sometimes useful to suspend e-mail
operations while you make major configuration changes.

The FxVIM program automatically processes all pending work whenever it first
starts running.  It is then notified by the FxRdr program when e-mail services
are needed, and it periodically checks the fax e-mail mailbox for outbound
jobs.  It will catch up with any pending work when you resume it's operations
after a Suspend command.

Suspending the FxVIM program does not interfere with the fax server's sending
or receiving activities, nor does it interfere with your other e-mail
activities, but the fax system cannot do e-mail actions while FxVIM is
suspended.  Workstation users can continue to "send" fax documents while FxVIM
is suspended, but the fax documents will not be transmitted by the fax server
until the FxVIM is resumed.


ΓòÉΓòÉΓòÉ 10.2.4. FxVIM Resume ΓòÉΓòÉΓòÉ

The Resume command restarts e-mail processing after a Suspend command.

The FxVIM program automatically processes all pending work whenever it first
starts running.  It is then notified by the FxRdr program when e-mail services
are needed, and it periodically checks the fax e-mail mailbox for outbound
jobs.  It will catch up with any pending work when you resume it's operations
after a Suspend command.

Suspending the FxVIM program does not interfere with the fax server's sending
or receiving activities, nor does it interfere with your other e-mail
activities, but the fax system cannot do e-mail actions while FxVIM is
suspended.  Workstation users can continue to "send" fax documents while FxVIM
is suspended, but the fax documents will not be transmitted by the fax server
until the FxVIM is resumed.


ΓòÉΓòÉΓòÉ 10.2.5. FxVIM Settings ΓòÉΓòÉΓòÉ

The Settings command is use to configure the FxVIM program.

The VIM Session values specify the Message database path of the post office
directory for your e-mail system (e.g., C:\ccdata), the FAX name of the mailbox
that the e-mail administrator has created for outbound fax processing (e.g.,
Fax), and the Password for that mailbox (if any).

Using activity tones is recommended when you are setting up and testing your
system.  When enabled, the fax server's speaker will play tones to indicate
FxVIM activity.  Once your system is operating properly, you may want to
disable the tones.

The Enable server cover sheet checkbox is used to enable or disable the use of
a cover sheet for outbound fax documents that are sent through the e-mail
interface.

The FxPrint Conversion Queue selection identifies the queue for the fax printer
driver (FxPrint) on this machine.  This is used by FxVIM for processing output
documents that are mailed to the fax mailbox.


ΓòÉΓòÉΓòÉ 10.3. FxVIM Help Menu ΓòÉΓòÉΓòÉ

The Help menu contains the following commands:

 Help index       index of help information

 General help     help on the FxVIM application

 Using help       help on the help system

 Keys help        key assignments

 Product information version/copyright


ΓòÉΓòÉΓòÉ 10.3.1. FxVIM Help index ΓòÉΓòÉΓòÉ

Use this choice to display the help index.

The help index lists the titles of the help information that is available.  You
can select items from the list to get further information on any of the topics.


ΓòÉΓòÉΓòÉ 10.3.2. FxVIM General help ΓòÉΓòÉΓòÉ

Use this choice to get general help for the fax program.

General help provides general information about the program you are using.
When in the Help window, you might find it useful to press Ctrl+C to see the
Table of Contents for the available help information.


ΓòÉΓòÉΓòÉ 10.3.3. FxVIM Using help ΓòÉΓòÉΓòÉ

Use this choice to find out what kind of help is available and how to use the
help that is available.

In general, help is provided for every menu and command.


ΓòÉΓòÉΓòÉ 10.3.4. FxVIM Keys help ΓòÉΓòÉΓòÉ

Use this choice to display a list of key assignments for the program.


ΓòÉΓòÉΓòÉ 10.3.5. FxVIM Product information ΓòÉΓòÉΓòÉ

Use this choice to display the program's version and copyright information.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Baud is the speed at which data is transmitted between two devices (e.g. fax
machines).  Measured in bits per second (BPS).


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

A Device Driver is a system software component that isolates the operating
system and application programs from the details of a physical device.  The
driver presents a software interface for the physical device.  Drivers run as
part of the operating system kernel and are often interrupt-driven, so it is
important that drivers be small and efficient, and because of this they
typically provide a very low-level interface.  The OS/2 COM driver (COM.SYS)
and the fax modem driver (FMD.SYS) are device drivers.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

DPI is an acronym for Dots Per Inch, a measure of graphics resolution.  For
example, a LaserJet printer is said to have a resolution of 300 dpi because its
high-resolution graphics mode allows it to print 300 dots per inch (both
vertically and horizontally).  A normal-resolution fax is 200 dpi horizontally
and 100 dpi vertically, while a fine-resolution fax is 200 dpi both
horizontally and vertically.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

OCR is an acronym for Optical Character Recognition.  The process of analyzing
a scanned document to turn it into text.  For example, by scanning and
analyzing a typed page, an OCR system may provide you with an ASCII text file
that can be edited and searched using text-based programs.  Since a fax
document basically consists of pre-scanned pages, some OCR programs can take
fax document graphics files as input for their processing.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Pulse dialing is a dialing format in which each digit is represented by a
series of pulses, as opposed to Tone Dialing which uses different tones for the
various keys.  Pulse dialing is also known as rotary dialing.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Tone dialing is a dialing format where different tone frequencies are used for
the various telephone